We are hiring for Trade Lane Manager. (Africa Trade)

Industry: Logistics / Freight Forwarding

Location: Mumbai

Experience: 6–8 Years

Salary: Based on experience

Reporting To: Head – Sales / Business Head

Key Responsibilities

A. Business Development & Sales

1. Develop and execute sales strategies to expand the company & freight

forwarding business across African trade lanes.

2. Identify new business opportunities and potential customers, including

exporters, importers, manufacturers, traders and corporate clients.

3. Drive business development for ocean freight, air freight, customs clearance

and integrated logistics solutions.

4. Develop new customer accounts and convert business opportunities into

profitable shipments.

5. Establish and maintain strong relationships with key customers, industry

stakeholders and business partners.

6. Explore new markets, trade routes and business opportunities across East,

West and Southern Africa.

7. Conduct regular client meetings, business presentations and commercial

negotiations.

B. Revenue & Profitability Management

1. Drive monthly, quarterly and annual sales targets for the Africa trade division.

2. Ensure achievement of revenue, volume and gross profit targets.

3. Monitor sales performance, business pipeline and customer profitability.

4. Develop pricing strategies in coordination with the pricing and operations

teams to maintain competitiveness and profitability.

5. Identify opportunities to increase business from existing customers and

improve customer wallet share.

6. Prepare periodic sales forecasts, MIS reports and business performance

updates.

C. Team Management & Leadership

1. Lead,



guide and motivate the Africa sales team to achieve assigned business

targets.

2. Allocate sales responsibilities and monitor individual and team performance.

3. Conduct regular performance reviews and provide guidance to team

members.

4. Support the team in client acquisition, negotiations and closure of high-value

business opportunities.

5. Build a performance-driven sales culture focused on accountability, customer

acquisition and revenue growth.

6. Identify training and development requirements within the team.

D. Customer & Stakeholder Management

1. Build and maintain long-term relationships with key customers and strategic

accounts.

2. Handle key customer escalations and ensure timely resolution of service-

related concerns.

3. Coordinate with overseas agents, network partners and internal operations

teams for seamless shipment execution.

4. Work closely with operations, pricing and customer service teams to ensure

service delivery as committed to customers.

5. Ensure customer satisfaction, retention and repeat business.

E. Market Intelligence & Strategy

1. Monitor market developments, competitor activities and pricing trends across

African trade lanes.

2. Identify emerging business opportunities and potential customer segments.

3. Develop strategies to strengthen the company & presence in existing and current

African markets.

4. Analyse trade volumes, customer requirements and market trends to identify

growth opportunities.

5. Maintain industry connections and participate in relevant networking and

business development activities.

Application Question(s):

- Tradelane Manager, Route development, Business development, Sales

Work Location: In person

📌 Trade Lane Manager.- Logistics (Mumbai)
🏢 ALPHA GLOBAL LOGISTICS
📍 Mumbai