- Handle incoming customer calls and enquiries.
- Manage customer enquiries related to PCD and third-party pharma business.
- Circulate enquiries to the concerned sales executives.
- Make regular follow-up calls to customers.
- Maintain customer data and enquiry records.
- Share product details, price lists, and quotations with customers.
- Coordinate with the sales team regarding customer requirements.
- Maintain daily calling and follow-up reports.
- Handle customer queries and provide timely responses.
- Perform other backend activities as assigned by management.
Required Skills
- Good communication and telephone handling skills.
- Basic computer knowledge (MS Excel, Word).
- Valuable follow-up and coordination skills.
- Ability to maintain records properly.
- Experience in the pharmaceutical industry will be preferred.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
📌 Backend Executive (Zirakpur)
🏢 Saphnix Life Sciences
📍 Zirakpur
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