ROLES & RESPONSIBILITIES

Primary Objective: Generate admission enquiries, communicate with prospective parents, follow up consistently and schedule campus visits.

A. Daily Responsibilities

- Make outbound calls to prospective parents from enquiry databases.
- Attend incoming admission enquiry calls professionally.
- Introduce VIBHA SCHOOL, its CBSE curriculum, facilities, teaching methodology and educational approach.
- Explain the admission process, eligibility, fee structure and transportation facilities.
- Understand the parent's requirements regarding grade, location and admission preferences.
- Encourage parents to visit the school for a campus tour and interaction.
- Schedule appointments for parents to meet the Admission Counsellor or Principal.
- Send school brochures, admission details and location information through WhatsApp.
- Follow up with interested parents who have not yet visited the school.
- Maintain a polite, confident and enthusiastic communication style.

B. Enquiry Management

- Record every enquiry in the admission enquiry register or CRM.
- Collect the following details:
- Parent's name and contact number.
- Student's name and age.




- Grade seeking admission.
- Present school.
- Residential location.
- Mode of enquiry.
- Parent's interest and concerns.
- Categorise enquiries as:
- New Enquiry
- Interested
- Campus Visit Scheduled
- Follow-up Required
- Admission Confirmed
- Not Interested

C. Follow-up Responsibilities

- Follow up with every interested parent.
- Remind parents about scheduled campus visits.
- Contact parents who visited the school but have not completed admission formalities.
- Share updates about admission offers, new initiatives and upcoming school events.
- Maintain a proper follow-up schedule without repeatedly disturbing parents.
- Inform the Counsellor about reliable admission prospects.

D. Daily Reporting

Submit a daily report covering:

- Total calls made.
- Incoming calls received.
- New enquiries generated.
- Interested parents.
- Campus visits scheduled.
- Follow-up calls completed.
- Admissions converted.
- Pending enquiries and reasons.

Pay: ₹14,700.00 - ₹18,000.00 per month

Work Location: In person

📌 Tele Caller Executive (Medchal-Malkajgiri)
🏢 VIBHA SCHOOL (CBSE)
📍 Medchal-Malkajgiri