International Voice Executive

Location: Infopark, Kochi, Keralam
Experience: Minimum 2+ Years (BPO Inbound Voice – Mandatory)
Shift: 6 PM – 3 AM (Monday–Friday)
Salary: ₹30,000 – ₹35,000 per month
Education: Bachelor's Degree (Mandatory)

Job Summary

We are hiring an experienced International Voice Executive to handle inbound customer calls, resolve queries, and deliver excellent customer service.

Responsibilities

- Handle inbound calls and resolve customer queries.
- Manage complaints professionally and ensure customer satisfaction.
- Meet performance, quality, and productivity targets.
- Escalate complex issues to the relevant teams.
- Maintain accurate records of customer interactions.

Requirements

- Minimum 2+ years of BPO Inbound Voice Process experience.




- Solid communication and customer-handling skills.
- Good problem-solving and multitasking abilities.
- Comfortable working night shifts.

Benefits

- Commuter assistance (Pickup & Drop)
- Health Insurance
- Provident Fund (PF)

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

- Commuter assistance
- Health insurance
- Provident Fund

Application Question(s):

- How many years of experience do you have specifically in the BPO inbound voice process?

License/Certification:

- Degree (Required)

Shift availability:

- Night Shift (Required)

Work Location: In person

📌 International Voice Executive (Kochi)
🏢 NSK Logistics
📍 Kochi