Job Description: Customer Service Representative

Process: International Voice / Non-Voice
Experience: Freshers / 0–1 Year
Location: Pune / Navi Mumbai
Salary: Up to ₹4.5 LPA
Work Mode: Work from Office

Role & Responsibilities

- Handle customer queries through calls, chat or email, depending on the Internationalprocess.
- Provide accurate information and resolve customer concerns professionally.
- Update customer details in the system and follow process guidelines.
- Maintain service quality and customer satisfaction.
- Escalate complex issues when required.

Eligibility

- Freshers and candidates with up to 1 year of experience can apply.
- Excellent English communication skills.
- Basic computer knowledge and willingness to learn.
- Comfortable working in rotational or night shifts, as required.
- Willing to work from the designated office location.

Build your career with leading MNCs in the international BPO sector!

Email: [email protected]

Pay: ₹10,000.00 - ₹22,000.00 per month

Advantages:

- Commuter assistance
- Provident Fund

Work Location: In person

📌 Customer Service Representative- Fresher (Pune)
🏢 Nexhance
📍 Pune