We are looking for a ServiceNow Developer with 5–7 years of experience in platform development, implementation, integration, and support. The role involves translating business requirements into reliable ServiceNow solutions across IT Service Management, HR Service Delivery, Customer Service Management, Security Operations, and Integrated Risk Management/GRC.

Key Responsibilities

Gather requirements, assess existing configurations, and prepare technical designs and effort estimates.

Configure and develop ServiceNow applications, workflows, forms, business rules, client scripts, UI policies, Script Includes, and access controls.

Implement and enhance ITSM processes, including Incident, Problem, Change, Request, Knowledge, and Service Level Management.

Develop HRSD capabilities, including HR case management, HR services, employee journeys, lifecycle events, and Employee Center.

Configure CSM capabilities, including customer cases, accounts, contacts, entitlements, routing, and escalations.

Implement and support SecOps workflows for Security Incident Response and Vulnerability Response, including integrations with security tools.

Configure IRM/GRC capabilities for policies, controls, risks, compliance assessments, issues, and remediation.

Build integrations using REST/SOAP APIs, IntegrationHub, Flow Designer, and MID Server where required.

Apply appropriate access controls and data protection measures, particularly for HR, customer, security, and risk information.

Troubleshoot production issues, improve performance, and support platform upgrades and releases.

Conduct unit testing, support UAT,



maintain technical documentation, and collaborate with distributed teams.

Required Skills and Experience

5–7 years of relevant ServiceNow development and implementation experience.

Robust hands-on experience in multiple listed modules, with a working understanding of the remaining modules.

Strong JavaScript skills and experience with Glide APIs, GlideRecord, scripting, and ServiceNow configuration.

Experience with Flow Designer, Service Catalog, approvals, notifications, scheduled jobs, and reporting.

Experience developing API integrations and troubleshooting authentication, data mapping, and integration failures.

Understanding of ServiceNow tables, relationships, CMDB fundamentals, ACLs, and role-based access.

Experience with update sets, application deployment, upgrade impact assessment, and defect resolution.

Ability to recommend standard platform capabilities and justify custom development where needed.

Clear communication skills and the ability to work independently in a remote environment.

Preferred Qualifications

ServiceNow Certified System Administrator (CSA).

ServiceNow Certified Application Developer (CAD).

Certified Implementation Specialist certification in one or more relevant modules.

Experience with Automated Test Framework (ATF), workspaces, UI Builder, or Service Portal.

Experience delivering enterprise implementations and working with business stakeholders throughout the delivery lifecycle.

ITSM, HRSD, CSM, SecOps, IRM/GRC

Pay: ₹80,000.00 - ₹100,000.00 per month

Work Location: Remote

📌 ServiceNow Developer (India)
🏢 Rowth Tech
📍 India