Company: Auradisha Private Limited Brand: Mensense

Location:
Surat, Gujarat Department: Business Development & Operations

Experience:
2–5 Years

About the Company
Auradisha Private Limited is a beauty and personal care company focused on developing and growing premium consumer brands. Our flagship brand, Mensense, focuses on premium men's grooming and skincare products with a modern, Korean-crafted approach. Role OverviewWe are looking for a proactive, confident and relationship-oriented Assistant Manager to manage customer interactions, develop business relationships and coordinate daily business activities. The candidate will act as an important link between the company, distributors, retailers, salon partners and customers, ensuring smooth communication and long-term business relationships.

Key Responsibilities
1. Customer Relationship Management
• Handle customer inquiries through WhatsApp, email, phone calls and other communication channels.
• Build and maintain strong relationships with existing customers.
• Follow up on customer requirements, orders, feedback and complaints.
• Ensure a positive customer experience and timely issue resolution. 2. Distributor & Business Development
• Communicate with existing and prospective distributors, retailers and business partners.
• Identify new business opportunities and potential distribution partners.
• Follow up on business proposals, meetings, orders and commercial discussions.
• Develop and maintain long-term relationships with distributors and premium retail outlets. 3. Sales Coordination & Operations
• Coordinate with the sales, marketing and operations teams.
• Track customer orders, payments, dispatches and pending requirements.
• Maintain customer databases, sales reports and follow-up records.




• Support the development of new business accounts and sales opportunities. 4. Business Communication
• Prepare professional emails, quotations, proposals and business presentations.
• Coordinate meetings with distributors, clients and business partners.
• Handle professional communication on behalf of the company.
• Maintain proper documentation and business records. 5. Relationship & Business Growth
• Focus on customer retention and repeat business.
• Regularly connect with existing customers and distributors.
• Collect market feedback and identify opportunities for improvement.
• Represent the company professionally during business meetings and exhibitions. Required Skills & Qualifications
• Bachelor's degree in Business Administration, Marketing or a related field.
• 2–5 years of experience in business development, customer relationship management or sales coordination.
• Excellent verbal and written communication skills.
• Strong relationship-building and negotiation abilities.
• Good knowledge of MS Excel, Google Sheets, email and CRM tools.
• Professional approach, ownership mentality and problem-solving skills.
• Experience in cosmetics, beauty, skincare, FMCG or retail distribution will be preferred. Key Performance Indicators (KPIs)
• Customer satisfaction and retention.
• Distributor and retailer relationship development.
• New business leads and account conversion.
• Timely customer follow-ups and issue resolution.
• Repeat orders and sales coordination.
• Accuracy of reports and customer records.

What We Offer
• Opportunity to work with a growing premium men's grooming brand.
• Exposure to business development, distribution and brand expansion.
• Chance to grow with the organisation.
• Professional and collaborative working environment. Apply: Send your CV to [email protected]

📌 Assistant Manager (Surat)
🏢 Mensense(men's gromming Brand)
📍 Surat