Company Description Group Landmark is India’s most preferred premium and luxury auto retailer, representing 11 global automotive brands. The group operates 140+ state-of-the-art facilities across 29 cities in 12 states, offering sales, service, and customer support for a wide range of high-end vehicles. With a strong focus on quality, customer experience, and brand partnerships, Group Landmark provides a qualified environment for growth-oriented team members. Applicants can expect to join a dynamic organization that values excellence, innovation, and long-term customer relationships. Role Description This is a full-time, on-site Customer Relations Executive role based in Bhopal. The Customer Relations Executive will handle inbound and outbound customer interactions, address inquiries and concerns, and ensure timely resolution of issues. The role involves coordinating with sales and service teams, managing follow-ups, and maintaining accurate customer records in CRM systems. The executive will monitor customer satisfaction, gather feedback, support loyalty and retention initiatives, and assist in organizing customer engagement activities. The position requires consistent,



professional communication and a proactive approach to delivering a high-quality experience for every customer. Qualifications
• Candidates should possess strong Client Relations and Customer Service skills to manage interactions and build long-term relationships.
• Candidates should possess solid Interpersonal Skills and Communication abilities to engage with customers and internal teams effectively.
• Candidates should possess a focus on Customer Satisfaction, including the ability to handle complaints, resolve issues, and follow up diligently.
• Relevant experience in customer-facing roles within automotive, retail, hospitality, or service industries is beneficial.
• Ability to work on-site in Bhopal, manage multiple tasks, and use CRM or similar customer management tools efficiently.
• Minimum of a bachelor’s degree or equivalent experience in business, communications, or a related field is preferred.
• Professional demeanour, problem-solving mindset, and willingness to work flexible hours when required.

📌 Customer Relations Executive (Bhopal)
🏢 Group Landmark
📍 Bhopal