Company Description Bhumi Mantrra is an emerging real estate development company focused on creating exceptional destinations for living, leisure, and investment. Guided by trust, transparency, and thoughtful development, the company aims to deliver lasting value and meaningful experiences through quality projects in strategic locations. Bhumi Mantrra combines modern thinking with a deep appreciation for land, nature, and the evolving aspirations of its customers. With upcoming projects across Haridwar, Jim Corbett, and Jewar, the company is building destinations that balance lifestyle, connectivity, and long-term growth potential. Bhumi Mantrra views real estate as an opportunity to build trust, create opportunities, and shape a prosperous future.
Role Description The Customer Relationship Management Specialist is a full-time, on-site role based in Noida. This role is responsible for managing and optimizing CRM systems, maintaining accurate customer data, and tracking interactions to support sales and service efforts. The specialist will coordinate with sales and project teams to ensure timely follow-ups, resolve customer queries, and enhance the overall customer experience. Day-to-day activities include analyzing customer behavior and feedback, generating CRM reports, and implementing strategies to improve engagement and retention.



The role also involves supporting customer communication across channels and contributing to process improvements that strengthen long-term relationships.
Qualifications

- Strong Customer Relationship Management (CRM) and customer service skills, with experience using CRM platforms and managing customer data.
- Excellent Communication skills, including transparent verbal and written communication, and the ability to collaborate with cross-functional teams.
- Solid Analytical Skills to interpret data, generate reports, and provide insights that support customer engagement and sales strategies.
- Sales awareness or experience working with sales teams, with the ability to support lead management, follow-ups, and customer conversions.
- Project Management capabilities to coordinate tasks, manage timelines, and ensure smooth execution of customer-related initiatives.
- Attention to detail, strong organizational skills, and proficiency in MS Office and basic data management tools.
- Ability to work on-site in Noida, manage multiple priorities, and maintain a professional, customer-focused approach.
- Bachelor's degree in Business, Marketing, Management, or a related field; experience in real estate or property development is an advantage.

📌 Customer Relationship Management Specialist (Noida)
🏢 bhumi mantrra
📍 Noida