We're Hiring: Admin Counselor

Organization: Shivangani Tandon Academy

Position: Admin Counselor (Admissions & Sales)

Job Type: Full-Time

Work Mode: Remote (Work From Home)

Location Preference: Bengaluru (Bangalore)

Experience: 1–3 Years Preferred

About Shivangani Tandon Academy

Shivangani Tandon Academy is a growing professional education platform specializing in US Taxation, Enrolled Agent (EA) preparation, US Accounting, and AI-powered tax training.

We are looking for a proactive, confident, and results-driven Admin Counselor who can manage student inquiries, drive admissions, and handle daily administrative operations.

Key Responsibilities1. Student Counseling & Lead Engagement

- Conduct cold calls to prospective students and working professionals to introduce our courses
- Handle inbound and outbound calls, WhatsApp messages, emails, and social media inquiries
- Understand students career goals and recommend suitable training programs
- Explain course details, fees, schedules, and career opportunities clearly
- Build strong relationships with prospective students through professional counseling

2. Sales & Admissions
- Manage the complete sales process, from initial inquiry to successful enrollment
- Regularly follow up with prospective leads to maximize admissions and conversions
- Use effective communication, negotiation, and persuasion skills to convert leads
- Achieve weekly and monthly admission and sales targets
- Guide students through registration, fee payments, and enrollment procedures

3. Administration & Student Coordination
- Coordinate class schedules, student onboarding, and academic communications
- Handle student queries and provide timely support
- Maintain student records, attendance, and administrative documentation
- Coordinate with trainers and internal teams for smooth course delivery
- Assist in organizing webinars, workshops, and promotional activities

4. CRM & Reporting
- Maintain accurate records of leads, inquiries, follow-ups, and admissions in the CRM




- Track lead conversions and student engagement
- Prepare daily and weekly sales, admissions, and performance reports
- Share regular progress updates with the management team

Required Skills

- Excellent verbal and written communication skills in English
- Strong counseling, negotiation, persuasion, and lead conversion skills
- Experience handling cold calls, inbound and outbound sales calls
- Ability to manage the complete sales cycle independently
- Confidence in achieving weekly and monthly sales targets
- Strong interpersonal and relationship-building abilities
- Good organizational, multitasking, and time management skills
- Proficiency in MS Office, Google Workspace, CRM software, Zoom, and WhatsApp Business
- Ability to work independently in a fast-paced, target-driven remote environment
- Strong follow-up, documentation, and reporting skills
- Positive attitude with a student-focused and customer service mindset

Preferred Qualifications

- Bachelor's degree in any discipline
- 1–3 years of experience in academic counseling, admissions, inside sales, telecalling, or administration
- Previous experience in EdTech, education sales, or professional training institutes
- Proven ability to convert leads and achieve admission targets
- Proficiency in English

What We Offer

- Market-competitive salary with performance-based incentives
- 100% work-from-home opportunity
- Career growth and professional development
- Chance to work in the growing US Taxation education industry
- Supportive and collaborative work environment
- Performance-based career advancement

Who Should Apply

We are looking for candidates who are confident communicators, sales-oriented, organized, and passionate about student counseling.

Candidates must be comfortable with cold calling, lead conversion, admission targets, and administrative responsibilities.

Bengaluru-based candidates will be preferred, as occasional in-person coordination may be required.

Apply Now!

Join Shivangani Tandon Academy and become part of our growing team, helping aspiring professionals build successful careers in US Taxation and Accounting.

📌 Admin Counselor (Bengaluru)
🏢 Shivangani Tandon Academy
📍 Bengaluru