JOB DESCRIPTION

We are currently seeking a Salesforce Lead Developer to join our team in Bangalore, Karnataka, India.

Salesforce Developer

Role Summary

We are looking for an experienced Salesforce Developer with solid hands-on expertise across the Salesforce ecosystem, including Omni Studio. The candidate will be responsible for designing, developing, integrating, testing, and supporting scalable Salesforce solutions aligned with business requirements and Salesforce best practices.

Key Responsibilities

- Design, develop, test, and deploy Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL/SOSL, Flows, Omni Studio, and Salesforce configuration.

- Develop reusable and scalable Lightning Web Components and custom Salesforce functionality.

- Design and configure Omni Studio solutions, including Omni Scripts, Data Raptors, Integration Procedures, and Flex Cards.

- Build and maintain Apex classes, triggers, batch jobs, scheduled jobs, and asynchronous processing.

- Configure Salesforce capabilities including objects, fields, validation rules, record types, page layouts, permissions, sharing rules, and Flows.

- Build guided digital experiences and industry-specific processes using Omni Studio.

- Design and implement integrations between Salesforce and external applications using REST/SOAP APIs, Platform Events, Web Services, Omni Studio Integration Procedures, and middleware/integration platforms.

- Work with Salesforce security concepts including profiles, permission sets, roles, sharing, and field-level security.

- Perform data analysis and manipulation using SOQL, SOSL, Data Loader, Omni Studio Data Raptors, and other Salesforce data tools.

- Participate in requirement analysis, technical design, estimation, development, code reviews, testing, deployment, and production support.

- Troubleshoot application, integration, data, Omni Studio,



and performance-related issues.

- Follow Salesforce development standards and ensure adherence to governor limits, security, performance, and maintainability best practices.

- Support CI/CD and release management processes across Salesforce environments.

- Collaborate with architects, business analysts, QA teams, product owners, and other developers in an Agile delivery environment.

Required Skills & Experience

- Strong hands-on experience with the Salesforce Platform and ecosystem.

- Strong development experience with:

Apex

Lightning Web Components (LWC)

SOQL / SOSL

Salesforce Flows

Triggers and asynchronous Apex

Salesforce Omni Studio

- Hands-on experience with Omni Studio components, including:

Omni Scripts

Data Raptors

Integration Procedures

Flex Cards

- Good understanding of Salesforce configuration and declarative capabilities.

- Experience developing and consuming REST and SOAP APIs and integrating Salesforce with external systems.

- Good understanding of Salesforce data model, security model, sharing framework, and governor limits.

- Experience with Sales Cloud, Service Cloud, and/or Salesforce Industries solutions.

- Experience with Salesforce deployment and source-control tools such as Salesforce CLI, Git, CI/CD pipelines, Copado, Gearset, or equivalent.

- Good understanding of software engineering practices including coding standards, unit testing, code reviews, and version control.

- Experience working in Agile/Scrum delivery teams.

Good to Have





- Experience with Experience Cloud, Revenue Cloud/CPQ, Salesforce Industries, or other Salesforce Clouds.

- Experience with middleware platforms such as Mule Soft or other enterprise integration technologies.

- Knowledge of Platform Events, Change Data Capture, Named Credentials, and OAuth-based integrations.

- Experience with Salesforce Dev Ops and automated deployment processes.

- Experience designing reusable Omni Studio components and optimizing Data Raptors and Integration Procedures.

- Salesforce certifications such as:

Platform Developer I

Platform Developer II

Salesforce Administrator

Java Script Developer I

Salesforce Industries Omni Studio Developer

Experience

Typically 3–7+ years of Salesforce development experience, including hands-on experience with Omni Studio, depending on the seniority of the position.

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, or an equivalent discipline/experience.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.;

📌 TIAA - Lead Developer (India)
🏢 NTT
📍 India