Job Description
About Kia India Pvt Ltd Kia India Private Limited is a premier automotive manufacturer and a subsidiary of Kia Corporation. Driven by its global brand ethos "Movement that Inspires," Kia India has rapidly grown into one of the country's leading automotive brands. Manufacturing Hub: Our state-of-the-art manufacturing facility is located in Penukonda, Sri Satya sai district, Andhra Pradesh. It spans over 500+ acres and boasts a highly automated production process, an engine shop, body shop, paint shop, and assembly lines. Core Products: We design, manufacture, and distribute globally inspired, connected, and technologically advanced vehicles tailored to the Indian and international markets. Position Overview Field Quality / Technical Manager Roles & Responsibilities
• Daily Monitor the open Repair Order status.
• All the 3M issues need to visit dealer and confirm the failure mode and inform to plant team for quick action.
• High-cost part and Major issues of Engine and TM live case joint study with TAFSM for quick resolution to market.




• Analysis daily claims from field and update the status to team.
• Major issues JI with INQC team and improvement follow-up up to field action.
• Follow up the 3M NG part need to collect from dealer and send to plant for further action follow-up. DPAC Warranty
• DPAC part list monitor and JI with AS team for issue confirmation.
• NTF, Wrong claim and damage part need to follow for dealer debit.
• NG part info to KIN QA team for further action follow-up.
• Coordinating weekly meetings with QA & AS team. Service Action
• Ensure released TIB & TSB following by dealer to avoid the wrong diagnosis and claims.
• Training and education to dealer for vehicle level diagnosis. Skills Required Team Management, Handling Customer Queries, Quality Analysis Location Mumbai, Maharashtra, India Years Of Experience 5 to 12 years Team Management,Handling Customer Queries,Quality Analysis

📌 Field Technical Manager (Mumbai)
🏢 Kia India
📍 Mumbai