14 Nov
|
Shriram Life Insurance
|
New Delhi
14 Nov
Shriram Life Insurance
New Delhi
Company Description Shriram Life Insurance is driven by a customer-centric approach, offering affordable, high-quality solutions tailored to the needs of the average Indian. The company focuses on technology-led innovation, using digital platforms such as ShriMithra, Astra, ShriA, and the Smart Suraksha Card to provide seamless service. With a strong commitment to both rural and urban markets, Shriram Life Insurance ensures financial security reaches communities across the country, with a significant share of business coming from rural areas. The organization is built on integrity, efficiency, and decades of trust, emphasizing operational excellence and strong core values. Role Description The Relationship Manager role is a full-time, in office position based in New Delhi. In this role, the individual will build and maintain long-term relationships with customers, understand their insurance needs, and recommend suitable products and solutions. Day-to-day responsibilities include managing a portfolio of clients, conducting regular follow-ups, resolving queries, coordinating policy servicing, and ensuring timely renewals.
The Relationship Manager will collaborate with internal teams to streamline service delivery and support digital tools for customer engagement. The role also involves meeting sales and service targets, preparing simple reports, and representing Shriram Life Insurance’s values in every customer interaction. Qualifications
• Strong customer relationship management skills, including trust-building, needs assessment, and ongoing client support.
• Sales and negotiation abilities, with experience in meeting targets and promoting financial or insurance products.
• Clear communication and interpersonal skills, with the ability to explain complex information in a simple, respectful manner.
• Basic proficiency with digital tools and CRM systems, and openness to using technology-led solutions for service delivery.
• Organizational and time-management skills to handle multiple customer accounts, follow-ups, and reporting.
• Bachelor’s degree in business, finance, marketing, or a related field is preferred; prior experience in insurance or financial services is an advantage.
• Ability to work on-site in New Delhi, adapt to a fast-paced environment, and uphold high standards of integrity and compliance.
📌 Relationship Manager (New Delhi)
🏢 Shriram Life Insurance
📍 New Delhi