We are looking for enthusiastic and customer-oriented individuals to join our team as Customer Support Executives for an International Voice Process.
Key Responsibilities:
- Handle inbound and outbound customer calls from international customers.
- Provide accurate information and effective solutions to customer queries.
- Resolve customer complaints professionally and efficiently.
- Maintain excellent communication and customer service standards.
- Ensure customer satisfaction through effective interaction.
- Follow company policies, procedures, and quality guidelines.
- Maintain proper records of customer interactions.
Required Skills:
- Excellent verbal communication skills in English.
- Positive listening and problem-solving abilities.
- Confidence in handling international customer calls.
- Basic computer knowledge.
- Ability to work in rotational shifts, including night shifts.
- Positive attitude and customer-focused approach.
Eligibility Criteria:
- Freshers and experienced candidates can apply.
- Minimum qualification: 12th Pass / Graduate.
- Good English communication skills are mandatory.
- Immediate joiners preferred.
Interested candidates can share their updated resumes or DM us for more details.
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