About the Role

We are looking for a Senior Business Analyst with robust domain expertise in Banking to drive requirement gathering, process improvements, product enhancements, and digital transformation initiatives.

Key Responsibilities

- Interact with business stakeholders to gather and analyze requirements.
- Prepare BRD/FRD, user stories, process flows, and functional specifications.
- Conduct GAP analysis, AS-IS / TO-BE documentation, and support design discussions.
- Coordinate with tech, product, QA, and business teams for requirement clarity.
- Support SIT/UAT, defect tracking, and production go-live activities.
- Work in Agile/Scrum environment and manage product backlog.
- Provide demos, walkthroughs, and end-user training.

Domain Expertise

Banking

- Exposure to Customer facing Digital journeys in Retail/Corporate Banking, Payments (NEFT/RTGS/UPI), Loans, Cards etc
- Experience in integrations with Core Banking Systems (Finacle,



Flexcube, T24).
- Understanding of RBI guidelines, KYC/AML, and regulatory reporting.

Required Skills

- Strong documentation & communication skills.
- Should have worked on digital applications projects
- Should have developed a retail banking journey(or Corporate banking)
- Proven experience in the DigitalBanking domain (online banking, mobile apps, digital payments, or similar)
- Should have worked on a retail banking mobile or web application project
- Experience with JIRA/Confluence, SQL basics, and process mapping tools (Visio/Lucid).
- Ability to interact with senior stakeholders and lead requirement workshops.
- Experience in digital platforms (web/mobile) is an added advantage.
- Agile certification is preferred.

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