Project/Program Coordinator

Location:
India (Chennai, Hybrid) Who are we? Securin is an AI-driven B2B cybersecurity Product based SAAS company focused on proactive, adversarial exposure and vulnerability management. Our mission is to help organizations reduce cyber risk by identifying, prioritising, and remediating the issues that matter most. Powered by a seasoned team of threat researchers and status as a CVE Numbering Authority (CNA), Securin combines artificial intelligence / machine learning, threat intelligence, and deep vulnerability research (including the Dark Web) to deliver an adversarial approach to cyber defence. We help enterprises shift from reactive patching to strategic, risk-based exposure and vulnerability management – driving smarter security decisions and faster remediation. What do we promise? We are a highly effective tech-enabled cybersecurity solutions provider and promise continual security posture improvement, enhanced attack surface visibility, and proactive prioritised remediation for every one of our client businesses. What do we provide? A chance to be on the leading edge of cybersecurity and AI Ability to have direct impact on company growth and revenue strategy An opportunity to mentor and be mentored by experts in multiple disciplines What do we deliver? Securin helps organizations to identify and remediate the most dangerous exposures, vulnerabilities, and risks in their environment. We deliver predictive and definitive intelligence and facilitate proactive remediation to help organizations stay a step ahead of attackers. By utilising our cybersecurity Products and solutions, our clients can have a proactive and holistic view of their security posture and protect their assets from even the most advanced and agile attacks. Securin has been recognized by national and international organizations for its role in accelerating innovation in offensive and proactive security. Our combination of domain expertise, cutting-edge technology, and advanced tech-enabled cybersecurity solutions has made Securin a leader in the industry.

About the Role
We are seeking a detail-oriented and proactive Project Coordinator to support our Customer Success and Operations teams in ensuring seamless customer engagement delivery. This role will be responsible for maintaining accurate data across multiple systems, coordinating key project tasks, and facilitating communication between internal teams and customers. The ideal candidate is highly organized, tech-savvy, and thrives in a fast-paced, cross-functional environment.

Qualifications:
● 3-6 years of experience in Project Management, Project Coordination, or Operations support (SaaS or cybersecurity industry preferred), Customer success handling US, UK Clients ● Strong organizational skills with proven ability to manage multiple projects simultaneously end to end, Should be metric and data driven with strong stakeholder management. ● Proficiency in CRM tools (e.g., Zoho, Salesforce) and collaboration platforms (Google Workspace, Outlook,



Slack/Chat tools). ● Excellent written and verbal communication skills. ● High attention to detail and ability to spot gaps or inconsistencies in data, Take ownership and accountability to solve problems. ● Comfortable working cross-functionally with technical and non-technical teams. ● A proactive problem-solver with a customer-first mindset, Active user of AI tools such as Claude,GPT etc to automate using agents. Why Join Us: ● Opportunity to play a critical role in customer engagement success at a fast-growing company. ● Exposure to customer success operations in the cybersecurity/technology space. ● Collaborative team environment with opportunities for growth and skill development. Requirements and

Key Responsibilities
Data & Systems Management: ● Maintain up-to-date customer information, project milestones, and engagement details across CRM and tracking systems. ● Ensure accuracy of task start/end dates, project deliverables, and meeting schedules in internal tools. ● Track customer technology stacks, assets, and critical project details, escalating any gaps or missing information. ● Upload, organize, and update customer documentation and project requirements in designated systems. Project Tracking & Reporting: ● Monitor project trackers to ensure deadlines (e.g., onboarding, readouts, reports, briefs) are met. ● Log and track customer communications, escalations, and follow-ups to support smooth onboarding and engagement. ● Identify and document operational roadblocks, ensuring they are flagged to the appropriate teams for resolution. ● Generate and maintain status reports for internal stakeholders. Communication & Coordination: ● Serve as a central point of coordination between internal teams and customers to ensure alignment on deliverables. ● Share updates, meeting changes, and action items across communication platforms (CRM, trackers, chat tools, email). ● Support distribution of reports and key engagement materials to customers. ● Maintain professionalism in all external and internal communications. Meeting & Scheduling Support: ● Coordinate and schedule customer meetings, ensuring the right internal and external stakeholders are included. ● Manage calendar invites, assignments, and meeting logistics across platforms (Outlook, Google Calendar, CRM). ● Take meeting notes and track action items for follow-up. ● Adjust meeting participants and responsibilities as team availability changes. Core AI Skill Requirements (In General): Securin is committed to becoming an AI-native organization where GenAI is embedded into how every team works




- not just as an occasional assistant, but as a core part of delivery, operations, and how our expertise compounds over time. We expect every employee to actively integrate GenAI tools into daily workflows
- automating routine tasks, accelerating research and analysis, drafting documents, and building reusable AI-powered processes for their function. You should understand the limitations of GenAI (including inaccuracies and data sensitivity boundaries), follow data classification rules, and continuously improve your AI proficiency. As you grow, we expect you to move beyond using GenAI to building with it
- designing agent workflows, contributing reusable skills, and helping Securin compound its Proactive Exposure Management expertise faster than any competitor can replicate.
• Demonstrated ability to use GenAI tools (e.g., Claude, ChatGPT, etc.) for daily work
- drafting, research, summarization, data analysis, code generation, or workflow automation as relevant to the role.
• Working knowledge of GenAI limitations including hallucination risk, context window constraints, and data sensitivity boundaries; ability to validate AI-generated output before acting on it
• Familiarity with prompt engineering techniques
- structuring multi-step instructions, providing context, and iterating on output quality to achieve production-grade results
• Comfort with agentic AI workflows
- using, designing, or building multi-step AI agents that execute tasks autonomously with human-in-the-loop validation
• Awareness of AI security fundamentals
- prompt injection risks, data classification rules, sandboxed execution, and responsible handling of sensitive data in AI workflows
• Familiarity with connecting GenAI tools to internal data sources, APIs, and enterprise systems
• Ability to contribute reusable AI skills, templates, agent configurations, or automation workflows to a shared repository for team-wide use
• Willingness to learn and adopt new AI tools as they evolve; participation in AI adoption sprints, hackathons, and knowledge-sharing within the team If this sounds like work you have already done, send us your CV with a short note on one system you built and how you knew it was working. Why should we connect? We are a bunch of passionate cybersecurity professionals who are building a culture of security. Today, cybersecurity is no more a luxury but a necessity with a global market value of $150 billion. At Securin, we live by a people-first approach. We firmly believe that our employees should enjoy what they do. For our employees, we provide a hybrid work environment with competitive best-in-industry pay, while providing them with an environment to learn, thrive, and grow. This role is based in our Chennai office on a hybrid schedule, working closely with the sales team and leadership. If you are passionate about cybersecurity just as we are, we would love to connect and share ideas. Wishing you the best and good luck

📌 Project Coordinator (Chennai)
🏢 Securin
📍 Chennai