Lead Technical Support Engineer (Mumbai)

Lead Technical Support Engineer (Mumbai)

14 Nov
|
Skandha Media Services
|
Mumbai

14 Nov

Skandha Media Services

Mumbai

Job Title: Technical Lead (Experienced – 4+ Years) Company: Skandha Media Services Private Limited

Location:
Andheri East, Mumbai Shift Timing: Rotational 24x7 Job Overview: We are seeking an experienced Technical Support Engineer to manage and troubleshoot live-streaming operations, cloud infrastructure, and high-pressure event environments. The role involves hands-on problem-solving, automation, and mentoring junior engineers.

Key Responsibilities
• Provide advanced troubleshooting for streaming technologies (HLS/DASH)
• Manage and optimize cloud infrastructure (AWS/GCP)
• Support live-event technical operations and resolve critical issues
• Automate processes and improve system reliability
• Lead or mentor junior engineers in the team




• Collaborate with cross-functional teams to ensure seamless technical execution Skills & Expertise:
• 4+ years of experience in technical support and live-streaming environments
• Expertise in AWS Media Services (MediaConnect, MediaLive, MediaPackager) & GCP Media CDN
• Robust scripting and automation skills (Python, Shell, etc.)
• Ability to perform under pressure in high-priority events
• Excellent problem-solving and communication skills
• Prior experience in leading or mentoring a technical team

📌 Lead Technical Support Engineer (Mumbai)
🏢 Skandha Media Services
📍 Mumbai

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