We are looking for enthusiastic individuals to join our International Voice Process team in India. This role is ideal for freshers/entry-level candidates who are eager to start their careers in a dynamic and challenging environment.
Responsibilities
- Handle international voice calls and provide excellent customer service
- Resolve customer queries effectively and efficiently
- Maintain accurate records of customer interactions
- Collaborate with team members to improve service delivery
- Adhere to company policies and procedures while handling calls
Skills and Qualifications
- Excellent verbal communication skills in English
- Robust listening skills
- Ability to work in a rapid-paced environment
- Basic computer skills and familiarity with MS Office
- Customer service orientation
- Problem-solving skills
- Willingness to work in rotational shifts
Drop your resume [HIDDEN TEXT]
Skills: Data Entry, Problem Solving, Time Management, Multitasking, Active Listening, Call Handling, Accent Neutralization, crm software, Customer Service
Experience: 0.00-0.00 Years
📌 International Voice Process (Hyderabad)
🏢 Hucon Solutions India Private
📍 Hyderabad
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