1. Robust hands-on Manhattan WMi
2. IBM SCI Cognos Reporting experience
3. Solid warehouse operations/process knowledge
4. Production support experience in a Distribution Center environment

Detail JD:

Primary responsibilities

L3 WMS Production Support
Primary L3 escalation point for Manhattan WMS and related supply-chain
applications.
Troubleshoot receiving, inventory, replenishment, fulfillment, shipping, returns
and VAS issues.
Analyze logs, database records, interfaces, batch jobs and transaction history.
Lead RCA and drive permanent corrective/preventive actions.
Coordinate with L1/L2, operations, infrastructure, integrations, vendors and
software providers.
Participate in on-call/critical operational support. [Senior_WMS...osting.pdf | PDF]
WMS Configuration & Continuous Improvement
Design, configure, test and implement Manhattan WMS enhancements.
Strong understanding of receiving, putaway, inventory, replenishment, wave
planning, picking, packing, shipping, returns and VAS.
Translate business requirements into scalable WMS solutions.
Perform impact assessments.
Support automation, omnichannel and warehouse initiatives.
Maintain configuration documentation, process flows, runbooks and knowledge
articles. [Senior_WMS...osting.pdf | PDF] Integration
Support WMS integrations with SAP, OMS, TMS, automation platforms, carrier
solutions and reporting services.
Troubleshoot interface failures, inventory synchronization, transaction errors and
batch-processing problems.
Work with infrastructure/integration teams on reliability, performance,



monitoring
and recoverability. [Senior_WMS...osting.pdf | PDF]
SCI / Reporting
Support Manhattan SCI.
Create, modify, validate and troubleshoot reports/data extracts.
Investigate data-quality/reporting discrepancies.
Convert stakeholder reporting requirements into operational insights.
[Senior_WMS...osting.pdf | PDF]

Mandatory experience

This is the strongest screening portion of the JD:

7+ years WMS experience
4+ years hands-on Manhattan WMi on IBM i
L3 production support in large, business-critical distribution environments
AS400 / IBM i experience
Manhattan WMS configuration/support/troubleshooting
SQL/database analysis
Ability to read and understand RPGLE & CLLE
Interface, application, batch and integration troubleshooting
SAP integration and order/inventory-flow analysis
Incident, problem, change and release management
Global/multi-site supply-chain support experience
Ability to independently lead complex incident investigation/resolution
[Senior_WMS...osting.pdf | PDF]

Functional knowledge The JD expects functional knowledge of:
Receiving & Putaway | Inventory Management | Cycle Counting | Replenishment |
Wave Planning | Picking & Packing | Shipping | Returns | VAS | Omnichannel
Fulfillment.
Preferred skills

Manhattan SCI reporting
Manhattan SCALE
Manhattan Active WM
WCS/automation/robotics/sortation/conveyors
TMS and OMS
Retail/apparel/footwear distribution
Databricks/modern analytics platforms
Technical project leadership/mentoring

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