General Manager — Resort Operations Chillaru Spa & Resort is seeking an experienced, hands-on General Manager to lead resort operations and help shape our next phase of growth. Located in the Kasauli Hills near Solan, Himachal Pradesh, Chillaru is an established forest resort offering accommodation, dining, wellness, recreation, weddings and corporate hospitality. We are looking for a commercially aware hospitality professional who can strengthen day-to-day operations, lead departmental teams, improve guest satisfaction and prepare the property for expansion.

Key Responsibilities
Resort Operations
- Lead daily operations across Front Office, Housekeeping, F&B;, Kitchen, Maintenance, Security and guest services.
- Maintain consistent service standards and operational discipline.
- Oversee guest satisfaction, complaints and service recovery.
- Manage operational readiness during weekends, weddings and events.
- Improve coordination between departments. People Management
- Review and develop the existing team.
- Recruit and mentor department heads and junior employees in collaboration with ownership.
- Establish SOPs, training programmes and performance reviews.
- Create a culture of accountability and professional guest service. Commercial & Financial Performance




- Monitor operational costs, payroll and departmental efficiency.
- Support revenue growth alongside Sales and Reservations.
- Understand the leisure, corporate and wedding markets.
- Manage resources efficiently during seasonal occupancy fluctuations. Expansion Planning
- Help plan departmental staffing and operational readiness for the resort's expansion.
- Develop sustainable service systems and training structures. Ideal Candidate
- Substantial experience managing hotel or resort operations.
- Strong guest-service and team-leadership abilities.
- Understanding of hospitality operations in leisure or destination markets.
- Experience managing seasonal business, weddings or banquets.
- Commercial awareness and financial discipline.
- Comfortable taking hands-on responsibility. Robust Resort Managers, Resident Managers or Operations Managers who are ready for overall property leadership are encouraged to apply.

How to Apply
Email your CV to: [email protected] Subject: GM Application — Chillaru Please include your current designation, property experience, current and expected compensation, and notice period.

📌 General Manager — Resort Operations (Solan)
🏢 Chillaru Spa & Resort
📍 Solan