? WE'RE HIRING | Process Analyst – Operations Looking for your next career opportunity in Operations? This could be the right move for you We're looking for experienced, customer-focused professionals who enjoy communication, problem-solving and handling operational responsibilities. ?
Location:
Vadodara, Gujarat ? Work Mode: Work From Office ?
Experience:
1+ Years ?️ Department: Operations ⏰ Shift: US Shift ? What Makes This Role Interesting? Be part of a professional operations team where your communication, coordination and problem-solving skills make a difference every day. ? What Will You Be Doing? Making outbound calls to follow up on medical record requests and ensuring their timely release. Coordinating with relevant stakeholders to resolve delays and overcome operational challenges. Handling customer interactions professionally using effective communication skills. Maintaining accurate records of calls, follow-ups and status updates in the tracking system. Addressing customer queries and providing relevant information. Managing daily activities using computer systems and communication tools.
Collaborating with team leaders and colleagues to ensure smooth operations. ? What Are We Looking For? Minimum 1+ years of experience in Operations, Customer Service, Operations Centre or a similar service-oriented industry. Strong verbal and written English communication skills. Good customer-handling and interpersonal skills. Excellent analytical, problem-solving and decision-making abilities. Robust organizational skills and attention to detail. Basic knowledge of Microsoft Windows and internet fundamentals. Knowledge of record management procedures will be an added advantage. Ability to multitask, manage pressure and work in a fast-paced setting. Flexibility to work across different shifts, including nights, weekends and holidays. ? What Do
We Offer
? Transportation Allowance Canteen Subsidy Night Shift Allowance (as applicable) Health Insurance Tuition Reimbursement Work-Life Balance Initiatives Rewards & Recognition Internal Career Growth Opportunities ? Interested candidates can share their profile at
[email protected] or connect on (phone hidden) for more details.
📌 Process Analyst (Vadodara)
🏢 Visio HR Corporation
📍 Vadodara