Patient Counsellor & TelecallerCompany: Aaryuvedam Hospital

Location:
Gurugram, Haryana Employment Type: Full-time

Salary:
₹15,000–₹25,000 per month (Negotiable)

Working Hours
9:00 AM – 6:00 PM

About the Role
Aaryuvedam Hospital is looking for a confident, enthusiastic and patient-oriented Patient Counsellor & Telecaller to manage patient enquiries, coordinate appointments and support patient engagement. The ideal candidate should have excellent communication skills, a positive attitude and the ability to interact professionally with patients over phone calls and in person.

Key Responsibilities
• Handle incoming and outgoing patient enquiry calls.
• Guide patients regarding hospital services, consultations and available treatment options.
• Follow up with prospective patients and convert enquiries into appointments.
• Coordinate OPD appointments and patient visits.
• Maintain patient enquiry databases and follow-up records.
• Respond to patient queries professionally through phone and WhatsApp.
• Coordinate with doctors and hospital staff for smooth patient communication.




• Maintain good patient relationships and ensure a positive patient experience. Required Skills & Qualifications
• Graduate in any discipline (preferred).
• Excellent communication skills in Hindi and basic English.
• Good interpersonal and counselling skills.
• Basic computer knowledge and familiarity with MS Office.
• Ability to handle calls, follow-ups and patient queries efficiently.
• Previous experience in hospital counselling, healthcare telecalling or front-office operations will be an advantage.

What We Offer
•

Salary:
₹15,000–₹25,000 per month (negotiable).
• Full-time opportunity at Aaryuvedam Hospital.
• Qualified and supportive working environment.
• Opportunity for long-term career growth.

How to Apply
Interested candidates can apply through LinkedIn or share their updated CV via direct message. Join Aaryuvedam Hospital and become part of a team dedicated to holistic healthcare and patient well-being

📌 Patient Counsellor (Gurugram)
🏢 Aaryuvedam Hospital
📍 Gurugram