Company Description Hotel Saket 27 offers a premier stay experience in South Delhi’s key business and entertainment district. The hotel serves a diverse mix of corporate and leisure guests, providing convenient access to commercial centers, shopping areas, and cultural venues. Team members work in a dynamic, guest-focused environment that emphasizes service excellence and professionalism. The property is committed to delivering comfortable accommodations, productive services, and memorable stays for all guests. Pay: ₹4,32,000 LPA

Job Description
WE ARE HIRING – DUTY MANAGER Hotel Saket 27 | South Delhi Hotel Saket 27 is looking for an experienced and qualified *Duty Manager to oversee daily hotel operations, manage guest relations, and ensure effective coordination between Front Office, Housekeeping, and F&B; departments.

Key Responsibilities
*1. Hotel Operations Management
*
- Oversee day-to-day hotel operations and ensure smooth functioning.
- Supervise Front Office activities, including guest check-ins and check-outs.
- Monitor service standards and ensure compliance with hotel SOPs.
- Handle operational challenges and ensure timely resolution. *2. Interdepartmental Coordination
*
- Ensure effective coordination between *Front Office, Housekeeping (HK), and Food & Beverage (F&B;)
* departments.
- Coordinate with Housekeeping regarding room status, room readiness, guest requests, and maintenance issues.
- Coordinate with F&B; regarding restaurant operations, guest requirements, service standards, and billing.




- Conduct regular follow-ups with department supervisors to ensure smooth operations.
- Ensure proper shift handovers and communication between departments. *3. Guest Relations & Service
*
- Handle guest inquiries, complaints, and special requests professionally.
- Resolve guest concerns promptly and ensure guest satisfaction.
- Maintain high standards of hospitality and guest experience. *4. Staff & Administrative Management
*
- Supervise, guide, and support front desk staff.
- Monitor staff grooming, discipline, and performance.
- Ensure accurate reports, billing, reservations, and room allocations.
- Maintain proper operational records and documentation. *5. Safety & Compliance
*
- Ensure adherence to hotel policies, SOPs, and safety standards.
- Handle emergency situations and maintain operational discipline. Candidate Requirements
- *

Experience:
* 5–7 years of experience in the hotel industry.
- *Practical knowledge of IDS Hotel Software is mandatory.
*
- Strong knowledge of Front Office operations.
- Experience in coordinating Front Office, HK, and F&B; operations.
- Excellent communication, leadership, and guest-handling skills.
- Strong problem-solving and team management abilities. *

Job Type
* Full-time, Permanent *

Location:
* South Delhi Benefits
- Food Provided
- Paid Time Off
- Provident Fund Interested candidates can share their updated CV at: [email protected] & +91 93112 55644

Benefits:
• Cell phone reimbursement
• Flexible schedule
• Food provided
• Paid sick time
• Provident Fund Accommodation will not be provided.

📌 Duty Manager (New Delhi)
🏢 Hotel Saket 27
📍 New Delhi