We're Hiring | Technical Business Analyst We are looking for an experienced Lead Technical Business System Analyst with a strong technical background in Networking, VPN, Firewall, Cloud Technologies, Identity & Access Management (IAM), and Microsoft 365. Job Title: Technical Business Analyst

Experience:
Relevant experience in IT / Information Systems

Location:
Hyderabad

Key Responsibilities
• Gather, analyze, and document business and technical requirements.
• Act as a bridge between business stakeholders, IT teams, and external partners.
• Support B2B partner enablement, technical integrations, and digital workplace solutions.
• Manage incidents, change requests, and approval workflows using ServiceNow.
• Collaborate with Information Security and IAM teams to ensure secure access management.
• Identify technical security gaps and implement least-privilege access principles.
• Coordinate with cross-functional teams to deliver projects within defined timelines.
• Prepare functional specifications,



process documentation, and technical reports.
• Support Agile/Scrum processes, Azure DevOps, and SDLC activities.
• Troubleshoot technical issues and coordinate with relevant teams for resolution.
• Work with vendors and external partners to ensure seamless service delivery. Required Skills
• Strong experience in Technical Business Analysis and IT Infrastructure.
• Knowledge of ServiceNow, ITSM, Incident Management, and Change Management.
• Understanding of Azure AD / Microsoft Entra ID and Identity & Access Management (IAM).
• Experience with Microsoft 365 / Office 365 and collaboration technologies.
• Knowledge of information security, access controls, and compliance.
• Robust requirements gathering, stakeholder management, and documentation skills.
• Excellent communication, analytical, and problem-solving abilities.

📌 Technical Business Analyst (Hyderabad)
🏢 Vysystems
📍 Hyderabad