ONLY FOR PEOPLE FROM TEXTILE BACKGROUND & TEXTILE WORK EXPERIENCE Company: Diamond Exports

Location:
Agra, Uttar Pradesh Industry: Textiles, Home Textiles & Rugs Department: Quality Assurance & Quality Control Position: Head of Quality

Experience:
10–15+ Years (Textile Industry) Job OverviewDiamond Exports is seeking an experienced and highly competent Head of Quality Assurance & Quality Systems with extensive experience in the textile manufacturing and export industry. The ideal candidate should have direct experience handling international buyers such as IKEA, Walmart, and other leading global retailers, with a comprehensive understanding of their quality requirements, factory evaluation standards, and audit expectations. The primary responsibility of this position is to develop, implement, standardize, and continuously improve a robust, process-driven Quality Management System (QMS) across the organization. We are looking for a professional who can build sustainable quality systems, strengthen process controls, establish accountability, and create a culture of preventive quality management rather than relying solely on final product inspections.

Key Responsibilities
1. Quality Management System Development (Primary Responsibility)
• Design, develop, and implement a comprehensive factory-wide Quality Management System.
• Establish standardized SOPs, quality manuals, process controls, work instructions, and inspection procedures across departments.
• Develop systematic quality checkpoints from raw material procurement through manufacturing, finishing, packing, and dispatch.
• Establish clear quality responsibilities, accountability structures, and reporting mechanisms.
• Implement effective documentation, record-keeping, traceability, and process-monitoring systems.
• Establish preventive quality systems to identify and eliminate potential defects before they occur.
• Conduct regular system effectiveness reviews and drive continuous improvements. 2. Buyer Standards & Factory Compliance
• Ensure adherence to quality requirements of international buyers, particularly IKEA and Walmart.
• Possess thorough knowledge of FCCA (Factory Capability & Capacity Assessment) and factory audit preparation.
• Develop and maintain systems that ensure continuous audit readiness.
• Coordinate buyer quality audits, internal audits, external inspections, and corrective action plans.
• Translate buyer-specific requirements into practical factory-level operating procedures.
• Ensure appropriate implementation of buyer quality protocols throughout production. 3. Quality Tools & Process Improvement
• Demonstrate practical experience with internationally recognized quality management tools, including:
• Root Cause Analysis (RCA)
• Corrective and Preventive Actions (CAPA)




• 5 Why Analysis and Fishbone Diagrams
• Pareto Analysis and Statistical Process Control (SPC)
• Failure Mode and Effects Analysis (FMEA)
• AQL Inspection Standards
• Risk Assessment and Process Audits
• PDCA and Continuous Improvement
• Develop systems for defect analysis, quality trend monitoring, and prevention of recurring nonconformities.
• Implement measurable quality KPIs and department-wise performance monitoring. 4. Sharp Tools & Product Safety Management
• Develop and maintain a comprehensive Sharp Tools Management System in accordance with international buyer requirements.
• Establish procedures for sharp tool issuance, identification, tracking, reconciliation, and control.
• Implement broken needle and sharp object control procedures wherever applicable.
• Establish effective lost-tool reporting, incident investigation, and corrective action procedures.
• Conduct periodic internal audits to ensure strict compliance with product safety protocols.
• Ensure staff training and accountability for all sharp-tool-related procedures. 5. Manufacturing Quality Control
• Establish and monitor quality standards for raw materials, yarn, dyeing, weaving, finishing, and packing.
• Define incoming, in-process, and final inspection procedures.
• Develop standardized defect classification, inspection checklists, and acceptance criteria.
• Identify recurring manufacturing defects and implement permanent process improvements.
• Coordinate closely with production departments to reduce rework, rejection, and customer complaints.
• Strengthen first-time-right manufacturing practices. 6. Internal Audits, Documentation & Traceability
• Develop a structured internal quality audit calendar.
• Implement effective audit documentation, compliance tracking, and corrective action verification.
• Establish material, production, inspection, and finished-product traceability systems.
• Ensure all quality records are accurate, accessible, and maintained in accordance with buyer requirements.
• Conduct periodic management reviews of quality performance and system effectiveness. 7. Team Development & Quality Culture
• Lead, mentor, and develop the QA and QC teams.
• Define responsibilities, competency requirements, and performance expectations for quality personnel.
• Conduct regular training on SOPs, quality tools, buyer requirements,



and product safety.
• Work with production and departmental heads to establish a culture of quality ownership.
• Drive continuous improvement through structured training, audits, and performance reviews. Required Qualifications & Experience
• Bachelor's degree in Textile Technology, Textile Engineering, Industrial Engineering, Quality Management, or a related discipline.
• Minimum 10–15 years of relevant experience in textile manufacturing, home textiles, rugs, or export-oriented manufacturing.
• Proven experience managing quality systems for international buyers such as IKEA and Walmart.
• Strong working knowledge of FCCA assessments, buyer audits, and factory quality requirements.
• Hands-on experience developing and implementing complete Quality Management Systems.
• Thorough understanding of sharp tools management, product safety controls, CAPA, risk assessment, and audit documentation.
• Practical knowledge of ISO 9001 principles and internationally recognized quality tools.
• Solid analytical, problem-solving, leadership, and cross-functional coordination skills.
• Excellent documentation, reporting, and communication capabilities. Key Performance Indicators (KPIs)Performance will be evaluated primarily on:
• Successful development and implementation of a comprehensive, sustainable Quality Management System.
• Standardization and effective implementation of SOPs across departments.
• Continuous readiness and successful completion of buyer quality audits, including FCCA where applicable.
• Reduction in internal defects, rework, rejection, and buyer complaints.
• Effectiveness of CAPA, preventive controls, and root cause elimination.
• Compliance with sharp tools management and product safety requirements.
• Improvement in process discipline, documentation, and manufacturing traceability.
• Development of a competent and accountable quality team. Ideal Candidate ProfileWe are specifically seeking a system-oriented quality leader, not merely an inspection-oriented quality manager. The ideal candidate must be capable of independently assessing existing factory operations, identifying systemic weaknesses, building practical procedures, implementing strong preventive controls, and ensuring their consistent execution. The candidate should demonstrate the ability to transform quality management from a reactive, inspection-dependent function into a structured, measurable, preventive, and continuously improving system aligned with the expectations of leading international retailers. The ultimate objective is to establish a quality system that functions consistently at every stage of manufacturing, with minimum dependence on individual supervision and maximum process accountability.

📌 Quality Head (Agra)
🏢 Diamond Exports
📍 Agra