Company Description KITES Senior Care is a geriatric care specialist brand founded in 2016 in Bangalore, India by senior doctors and healthcare professionals. The organization focuses on being a trusted care continuum partner for older adults and their families, supporting their medical and daily living needs. KITES Senior Care provides personalized geriatric care at home and in senior living facilities, adapting services to the specific needs of each individual. The company also operates assisted care centers and is trusted by over 2,000 families for reliable, compassionate, and professional senior care. Role Description The Operations Manager role is a full-time, in office position based in Coimbatore. The Operations Manager will oversee day-to-day operations at home care services, senior living facilities, and assisted care centers, ensuring consistent service quality and adherence to care protocols. This role includes managing staff schedules, supervising care teams, optimizing workflows, and maintaining compliance with healthcare and safety standards. The Operations Manager will monitor key performance indicators, handle incident reporting and resolution, manage vendor relationships, and support budget planning and resource allocation. The role also involves collaborating with clinical leaders,



coordinating with families, and continuously improving operational processes to enhance resident and client experience. Qualifications
• Experience in operations management, preferably in healthcare, senior care, or service-oriented environments.
• Strong skills in team leadership, staff supervision, and performance management.
• Ability to manage schedules, allocate resources, and streamline processes for efficiency and quality.
• Proficiency in basic data analysis, reporting, and using operational or healthcare management software.
• Excellent communication and interpersonal skills for working with staff, residents, families, and external partners.
• Knowledge of healthcare safety standards, quality assurance practices, and compliance requirements is an advantage.
• Bachelor’s degree in Healthcare Management, Business Administration, Operations Management, or a related field; relevant certifications are a plus.
• Demonstrated problem-solving abilities, attention to detail, and a commitment to ethical and person-centered care.
• Ability to work on-site in Coimbatore and adapt to a dynamic, client-focused environment.

📌 Operations Manager (Coimbatore)
🏢 Kites Senior Care
📍 Coimbatore