Job Description
We are hiring Guest Relations Executives for leading hotels. The ideal candidate should have excellent communication skills, a pleasing personality, and a passion for delivering exceptional guest experiences.

Key Responsibilities
• Welcome guests and ensure a warm and professional check-in experience.
• Handle guest queries, requests, and complaints efficiently.
• Assist guests with check-in, check-out, and room-related enquiries.
• Coordinate with housekeeping, front office, food and beverage, and other departments.
• Ensure guest satisfaction by providing prompt and personalized services.
• Handle guest feedback and resolve service-related concerns.
• Maintain professional relationships with guests.




• Assist VIP guests and ensure personalized hospitality services.
• Maintain guest records and update relevant information in hotel systems. Eligibility Criteria
• Freshers and experienced candidates can apply.
• Minimum qualification: 12th Pass / Graduation (as per hotel requirements).
• Excellent English communication skills.
• Valuable interpersonal and customer-handling skills.
• Well-groomed with a pleasing personality.
• Basic computer knowledge.
• Willingness to work in rotational shifts.

📌 Guest Relations Officer (Bengaluru)
🏢 Taj Hotels
📍 Bengaluru