14 Nov
|
Saltae Hospitality
|
Mumbai
14 Nov
Saltae Hospitality
Mumbai
Job Description
– Restaurant Captain/ Steward Company: Saltae Hospitality LLP Brand: STAQX
Location:
Bandra & Andheri, Mumbai Industry: Hospitality | Restaurant, Bar & Café
About the Company
Saltae Hospitality LLP is a growing hospitality organization focused on delivering high-quality guest experiences through exceptional service, well-managed operations and welcoming dining environments. Its brand, STAQX, is a vibrant retro American diner and bar concept offering a distinctive food, beverage and dining experience. With operations in Bandra and an upcoming outlet in Andheri, STAQX offers opportunities for individuals looking to build and grow their careers in the hospitality industry.
About the Role
STAQX is looking for enthusiastic, presentable and service-oriented individuals to join its Front of House team. We are hiring experienced candidates for Restaurant Captain positions, who can independently manage floor operations, supervise service staff and ensure excellent guest experiences. We also welcome freshers and entry-level candidates for Steward positions who are eager to learn and develop their skills in food and beverage service. Roles & Responsibilities
• Welcome guests warmly, assist with seating and ensure a smooth and pleasant dining experience.
• Take food and beverage orders accurately and coordinate with kitchen and bar teams for timely service.
• Explain menu items, recommend dishes and beverages, and assist guests with their queries.
• Maintain service standards, table setups, cleanliness, hygiene and skilled grooming.
• Handle guest requests, feedback and complaints politely and escalate concerns when required.
• Manage table allocations, floor coordination and smooth day-to-day service operations.
• Ensure accurate billing, basic cash handling and adherence to POS and restaurant procedures.
• Maintain readiness of the service area and ensure compliance with operational and food safety standards.
• Work collaboratively with the Front of House, kitchen and beverage teams to ensure efficient operations. Additional Responsibilities – Restaurant Captain:
• Supervise, guide and coordinate the stewarding and service team during operations.
• Conduct team briefings, allocate duties and monitor staff performance.
• Ensure adherence to service protocols, grooming standards and company policies.
• Assist in training new team members and maintaining consistent service quality.
• Coordinate with management to address operational challenges and improve guest satisfaction. Candidate Requirements
• Good communication and interpersonal skills, with basic to moderate English proficiency.
• Presentable appearance, professional grooming standards and a positive attitude.
• Strong guest-handling skills and a service-oriented approach.
• Good knowledge of food and beverage service, table service and restaurant operations.
• Basic understanding of billing,
cash handling and POS systems is preferred.
• Ability to work in a team, take ownership of responsibilities and maintain attention to detail.
• Knowledge of coffee, beverages or Continental/Western cuisine is an added advantage.
• Previous experience in a restaurant, café, bar or similar hospitality establishment is preferred.
• Candidates with prior supervisory experience may apply for Captain positions. Freshers are welcome for Steward positions.
• Flexibility to work rotational shifts, weekends and public holidays as per operational requirements.
• Commitment to maintaining a respectful, inclusive and professional workplace. Hiring & Joining Details
• STAQX Bandra & Andheri: Immediate joining. Why Join STAQX? Be part of a growing restaurant and bar brand and gain hands-on experience in a dynamic hospitality environment. Develop your skills in guest relations, food and beverage operations, team management and restaurant service, with opportunities to learn and grow within the organization. Interested in Joining Us?We'd love to hear from you Whether you're an experienced hospitality professional or a fresher looking to kick-start your career, this is a great prospect to become part of the STAQX team. Interested candidates are encouraged to apply If this opportunity isn't right for you, please feel free to share this JD with friends, colleagues or anyone in your network who might be a suitable fit. For applications or enquiries, feel free to reach out directly. Call / WhatsApp: (phone hidden) We look forward to hearing from you and welcoming new talent to the STAQX team
📌 Captain (Mumbai)
🏢 Saltae Hospitality
📍 Mumbai