Admissions Counselor (Pune)

Admissions Counselor (Pune)

14 Nov
|
Exlearn Technologies
|
Pune

14 Nov

Exlearn Technologies

Pune

Company Description Exlearn Technologies, founded in 2020 in Pune, is an IT training institute focused on building industry-relevant, future-ready skills. The institute offers hands-on courses in Cloud, DevOps, Data Analytics, Data Science, and AI. Learners work on live projects under the guidance of expert trainers to gain practical experience. Exlearn Technologies also provides structured placement support to help learners transition into professional roles. The organization values quality education, growth opportunities, and a learner-centric approach. Role Description The Admissions Counselor role is a full-time, on-site position based in the Pune Division. The Admissions Counselor will guide prospective learners through the admissions process, including responding to inquiries, explaining course offerings, and clarifying eligibility and fee structures. The role involves conducting counseling sessions (in-person, phone, and online), following up with leads, and maintaining accurate records of interactions and applications. The counselor will collaborate with trainers and the operations team to schedule interviews, demos, and orientations, and support learners from initial interest through enrollment.



Day-to-day tasks also include participating in outreach activities, supporting sales and marketing efforts, and providing a professional, supportive experience to all applicants. Qualifications
• Candidates should possess strong Interpersonal Communication and Communication skills to counsel prospective learners and interact with diverse stakeholders.
• Candidates should possess Customer Service skills to provide prompt, respectful, and solution-oriented support throughout the admissions process.
• Candidates should possess Sales skills to convert inquiries into enrollments through ethical, needs-based counseling and follow-up.
• Candidates should possess Education-related understanding or experience, preferably in training, coaching, or academic advising.
• Additional beneficial qualifications include familiarity with IT education (Cloud, DevOps, Data Analytics, Data Science, AI), basic computer proficiency, CRM or admissions software experience, and strong organizational and time-management skills.
• A bachelor’s degree in any field and prior experience in admissions, counseling, or customer-facing roles is preferred.

📌 Admissions Counselor (Pune)
🏢 Exlearn Technologies
📍 Pune

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