Core responsibility will be to:
- focus on documenting use cases and tracking progress on project delivery
- Ensure comprehensive requirement documentation
- Ensure UATs / User feedback is documented and closed
- Driving adoption and engagement in the channel
- Build visibility, publish trackers and prepare decks etc for channel leadership
- Preferred Experience
- 4 to 8 years in digital transformation, product management or AI-led initiatives
- Functional Exposure:
- Experience in insurance, BFSI, or enterprise tech environments
- Exposure to project delivery for business functions such as Product development, Current business, UW, Policy servicing etc
- Exposure to UAT planning, and adoption tracking Key Skills
- Documentation / Tools: Business Analysis (BRD), JIRA, SQL, Excel and PPT decks
- Technical (Legacy) Exposure: Exposure to API (Journeys, Quotation, CRM etc) testing, System Integration (SIT) etc
- AI/Tech Exposure:



Conversational AI, CRM systems, customer journey platforms
- Stakeholder Management: Cross-functional coordination (working with multiple dept SPOCs for project related expertise, troubleshooting and UAT signoffs etc), executive reporting
- Sales Enablement: Understanding of insurance sales processes, especially bancassurance (How technology can help sales teams right from lead generation to customer journey including mandatory documentation, premium payment etc)
- Compliance Awareness: Familiarity with PCVC, UW, Ops guidelines Education
- Graduation: Bachelor in Engineering (Computers) or other relevant
- Post-Graduation: MBA or Masters in Technology, Business Analytics, or related field
- Certifications in AI/ML, Agile, or Product Management are a plus

📌 Project Manager (Mumbai)
🏢 HDFC Life
📍 Mumbai