Deputy Branch Managers ( Branch Operations Head )

Location:
Gurugram / Noida / Delhi Role & responsibilities Service
- To ensure 'First Time Right' in the account opening process.
- To ensure customer requests are satisfactorily closed within TAT and ensure that customer grievances are resolved and closed on time.
- To ensure that Lobby Team carries out the required number of know clarity calling of customers. Business Development
- To ensure that the Lobby Team sells bank and third-party products like LI, GI, Home Loans, Credit Cards, and Personal Loans etc and generates the required number and revenue targets month on month basis. Operations
- To ensure adherence to basic operational functions viz timely opening of the branch, adherence to CRL, ensuring TAT of account opening, reconciliation of cash and security item.
- To ensure that transactions are carried out as per stipulated guidelines and in an error free and compliant manner.




- To ensure branch operations are carried out in such a manner such that branch achieves high ratings during audit.
- To achieve excellence in Branch Sales and Service Scorecard.
- To nurture talent and ensure grooming of the team such that they can take up higher responsibilities in future. Preferred candidate profile

Education:
Graduate / Post Graduate, preferred exposure to financial subjects Preferred: Postgraduate in Finance/Commerce Graduate
- 3-6 years of relevant work experience in the Retail Branch banking as Deputy Branch Manager
- Knowledge of Banking products and processes.
- Must be self-motivated and must be able to pitch products to the clients.
- Effective communication and interpersonal skills.
- Multi-tasking with crisis management capabilities.

📌 Deputy Branch Manager (Delhi)
🏢 IndusInd Bank
📍 Delhi