About the Role
We are looking for driven, articulate Customer Service & Sales Executives with proven experience to join our US operations team. In this role, you will be the primary point of contact for our US-based customers—resolving their inquiries, building trust, and recommending products or services tailored to their needs. If you thrive in a fast-paced environment and know how to turn excellent service into closed sales, we want to hear from you.

Key Responsibilities
Customer Engagement: Handle inbound and outbound calls, chats, or emails from US customers professionally and efficiently. Consultative Selling: Identify customer needs during service interactions and pitch relevant products, upgrades, or solutions to meet monthly sales targets. Issue Resolution: Address billing, account, or product-related questions accurately while maintaining high customer satisfaction (CSAT) scores. Pipeline & CRM Management: Log all customer interactions, sales leads, and follow-ups accurately in the company CRM system. Compliance & Quality: Adhere strictly to US customer communication standards, call-handling protocols, and company policies. Qualifications & Skills

Experience:




Minimum 1 year of experience in an international BPO, US voice process, customer service, or inside sales role. Communication: Excellent verbal and written English skills with a clear, neutral accent and strong active listening abilities. Mindset: Goal-oriented, persuasive, and resilient with a proven ability to build rapport and close sales over the phone. Availability: Willingness to work night shifts aligned with US time zones. Perks & Benefits Competitive Pay: Salary package up to ₹50,000/month based on experience and interview performance, plus performance-based sales incentives. Work-Life Balance: Fixed Saturday and Sunday week offs. Complimentary Meals: Free meals and refreshments provided during your shift. Hassle-Free Commute: Door-to-door cab/transport facility provided for pick-up and drop-off. Growth Opportunities: Fast-track career progression into senior sales, quality, or team leadership roles. Pay: ₹50,000.00 per month

Benefits:
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund Work

Location:
In person

📌 Customer Service/Sales (Sector 62)
🏢 Demand x
📍 Sector 62