PROCESS CONSULTANT HIRING Kickstart Your Career in Global Customer Experience Management Role: Trainee Process Consultant Voice & Process Support

Location:
Bangalore Work Mode: Work from Office Shift: Rotational Evening/Night Shifts (US Client Operations) CTC: 3 LPA (Fixed) 1. About the Opportunity Join a global leader in Customer Experience Management (CXM) serving some of the world's leading brands. As a Trainee Process Consultant, you will handle live client interactions, resolve technical and process-related queries, and support US-based operations while developing essential qualified and technical skills. 2. Why Choose This Role?
- Gain real-time experience supporting US-based operations.
- Learn global business processes and corporate best practices.
- Develop customer service and technical troubleshooting skills.
- Work with professional call management and ticketing systems.
- Build a long-term career in customer experience and process management. 3.

Key Responsibilities
- Provide voice-based and ticket-based support to US clients.
- Handle technical and process-related queries associated with ISP operations.
- Troubleshoot customer issues using call management tools and support systems.
- Follow established process guidelines, quality standards, and compliance requirements.




- Develop skills in process auditing and quality control.
- Collaborate with team members to identify opportunities for process improvement. 4. Eligibility Criteria
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Education:
Any graduate degree.
- Year of Passing: 2025 or 2026.
- Strong verbal and written English communication skills.
- Willingness to work rotational evening and night shifts aligned with US business hours.
- Basic technical knowledge of ISP operations, troubleshooting, and system handling. 5. Selection Process 1. Online Registration 2. Initial Screening 3. Group Discussion 4. Voice and Communication Assessment 5. Final Interview 6. What You Get
- Fixed CTC of 3 LPA.
- Structured training and professional mentorship.
- Hands-on exposure to global customer support processes.
- Practical experience interacting with international clients.
- Opportunities to develop technical, communication, and process management skills. BEGIN YOUR CAREER JOURNEY Take your first step toward a career in global customer experience management. Register now and prepare to launch your professional journey Registration Link: https://test.integraminds.in/imats/events/IMATS-(phone hidden)/view

📌 Process Consultant Trainee (Bengaluru)
🏢 Integraminds And Industry Solutions
📍 Bengaluru