## Job highlights
- HSC pass with 6 months relevant experience or graduates/freshers with excellent communication and sales skills
- Counsel patients on treatment plans, explain packages, handle queries, drive sales conversions, and coordinate patient journey Job Title: Sales Counsellor Company: QI Spine Clinic

Location:
Indiranagar, Bangalore

Experience:
0-3years About QI Spine Clinic QI Spine Clinic is India's first chain of medical centres dedicated to the accurate diagnosis and non-surgical treatment of back and neck pain. Founded in 2011, QI Spine operates 22 clinics across 5 cities Mumbai, Delhi, Pune, Bangalore and Hyderabad. With a team of over 200 spine specialists and leading orthopaedic experts, QI Spine focuses on advanced diagnosis, technology-driven treatment and non-surgical recovery. The clinic has achieved a 91% success rate and helped over 13,000 patients recover without surgery. Job Overview We are looking for a confident, empathetic and sales-oriented Patient Counsellor who can guide patients through their treatment journey. The role involves counselling first-time patients about doctor-recommended treatment plans, explaining treatment packages, addressing patient concerns and converting consultations into treatment enrolments while ensuring an excellent patient experience.

Key Responsibilities

- Welcome patients and ensure a comfortable and positive clinic experience.
- Assist patients with consultation forms and collect relevant medical history and concerns.
- Explain doctor-recommended treatment plans, procedures, benefits, timelines and packages in straightforward language.
- Educate patients about treatment options, pricing and expected outcomes.




- Counsel patients and recommend suitable treatment packages based on doctors' advice and patient requirements.
- Address patient queries, concerns and objections with empathy and professionalism.
- Drive treatment package conversions and achieve assigned sales and revenue targets.
- Follow up with prospective and existing patients to improve conversions and retention.
- Build strong patient relationships to encourage repeat visits and referrals.
- Coordinate with doctors, clinic operations and support teams to ensure a smooth patient journey.
- Maintain accurate patient records, counselling reports and documentation.
- Coordinate with the finance team for billing, invoicing and discount approvals. Eligibility Criteria
- HSC pass candidates with at least 6 months of relevant work experience.
- Graduates/Freshers can also be considered, provided they have excellent communication skills.
- Candidates with experience in sales, customer service, counselling or healthcare will be preferred.
- Excellent verbal communication and interpersonal skills.
- Good convincing, negotiation and objection-handling abilities.
- Basic proficiency in MS Excel and computer operations.
- Well-groomed, presentable and professional personality.
- Comfortable working in a target-driven environment. Shift & Working Details
- Shift Duration: 8.5 hours.
- Weekly Off: 1 Rotational Off
- Shift Timings: Any shift between 8:00 AM and 9:00 PM.
- Candidates must be flexible with shift timings.
- Work

Location:
Indiranagar, Bangalore. Interested Candidates Please apply only if you are comfortable with the work location (Indiranagar, Bangalore) and flexible shift timings. Share your updated resume via: WhatsApp: +91 82911 25762 Email: [email protected]

📌 Sales Counsellor (Bengaluru)
🏢 Qi Lifecare
📍 Bengaluru