Crocs India is looking for an experienced, hands-on Marketplace Business Lead to take ownership of topline delivery and day-to-day commercial performance of our marketplace business across Amazon, Flipkart, Myntra, Ajio, Nykaa, Tata Cliq and other relevant platforms. This is a 912 month fixed-term role requiring someone who can quickly understand the business, lead the existing team and independently drive commercial performance against the agreed plan. The role will own delivery of the marketplace operating plan (revenue, margin and EBIT), platform relationships and execution, within the strategy and commercial guardrails set by the Senior Director, while partnering closely with merchandising, marketing, supply chain and finance. We are looking for someone who is comfortable operating in ambiguity, taking the lead without waiting for detailed direction, making sound decisions and owning outcomes through to closure. Please note this role is a 12 months fixed term contract. Role & responsibilities Business & Performance Ownership
- Own delivery of the agreed marketplace plan including revenue, margin, EBIT, sell-through, inventory, returns and platform visibility.
- Drive weekly and monthly trading performance and take timely corrective actions against business gaps.
- Balance growth, profitability, inventory health and brand objectives within agreed commercial guardrails, escalating material trade-offs.
- Communicate business performance, forecasts, risks and required interventions clearly to the Senior Director and leadership.
- Identify and activate incremental growth opportunities across assortment, availability, visibility, conversion and platform events.
- Maintain business continuity through the assignment and document key plans, trading rhythms and decisions to enable a smooth handover. Team Leadership
- Lead and support the existing team of Key Account Managers and establish clear priorities,



accountability and execution discipline.
- Create a culture of ownership, agility and problem-solving.
- Provide stability and explicit direction to the team during the transition period. Platform & Partner Management
- Own relationships with key marketplace partners and manage commercial plans, platform events, assortment, visibility and marketing opportunities.
- Negotiate effectively with platforms within agreed commercial parameters while protecting commercial and brand objectives. Cross-functional Execution
- Partner with merchandising, marketing, supply chain, finance and content teams to deliver marketplace priorities.
- Proactively resolve cross-functional issues and drive them through to closure. Insights & Problem Solving
- Use marketplace and consumer data to identify opportunities and performance gaps.
- Take the first lead on issues, bring the right stakeholders together and own resolution rather than waiting for direction, escalating decisions that materially change strategy, investment or long-term commitments. Preferred candidate profile
- 10+ years of experience in e-commerce, marketplaces, digital commerce or key account management.
- Strong hands-on experience managing major Indian marketplaces such as Amazon, Flipkart and Myntra.
- Demonstrated P&L; and commercial ownership.
- Proven ability to lead and manage teams.
- Strong commercial judgment, analytical capability and negotiation skills.
- Ability to operate independently and thrive in ambiguity and changing priorities.
- Strong ownership mindset with a bias for action and willingness to take the lead.
- Ability to step in quickly with limited ramp-up time and establish credibility with the team, platform partners and cross-functional stakeholders.
- Experience in fashion, footwear, lifestyle or other consumer categories preferred, but not mandatory.
- Strong stakeholder management and communication skills.
- MBA/postgraduate qualification is preferred, but not mandatory.

📌 Sr. Manager (Gurugram)
🏢 Crocs
📍 Gurugram