Job Title: Pre-Sales & Solution Design Specialist Back-Office Services Department: Business Development / Pre-Sales Employment Type: Full-time Job Purpose We are looking for a candidate with experience in pre-sales, tender management, and business process analysis, preferably in the back-office outsourcing or BPM industry. The candidate should be capable of understanding client requirements, designing optimized, application-driven processes, and translating business needs into clear requirements for application development.

Key Responsibilities

- Pre-Sales & Tender Management: Understand client requirements, prepare service proposals and presentations, review RFPs/tenders, and coordinate end-to-end tender submissions.
- Process Analysis & Solution Design: Conduct process walkthroughs, analyze existing workflows, identify improvement opportunities, and design optimized processes using applications and technology.
- Business Requirements Documentation: Prepare BRDs, process flow diagrams, functional requirements, business rules, and workflows for application development.
- Stakeholder Coordination: Work closely with clients, operations, business development, and IT teams to validate requirements and support solution implementation.
- Application Development Support: Assist in requirement clarification,



application demonstrations, User Acceptance Testing (UAT), and solution validation.
- AI & Automation: Identify opportunities for automation and AI adoption in back-office processes. Experience in prompt engineering will be an added advantage. Required Skills & Experience
- Prior experience in pre-sales activities and tender preparation/submission.
- Positive understanding of business processes, preferably in back-office services, BPO/BPM, or banking operations.
- Ability to analyze processes and develop practical, technology-enabled solutions.
- Hands-on experience in preparing BRDs and coordinating with application development teams.
- Excellent written and verbal communication skills in English; Hindi proficiency is preferred.
- Good analytical, documentation, presentation, and stakeholder management skills.
- Proficiency in MS Word, Excel, and PowerPoint. Qualification & Preferred Experience
- Graduate or postgraduate in business administration, IT, computer applications, or a related discipline.
- Relevant experience in business analysis, pre-sales, process solutioning, or tender management.
- Exposure to workflow automation, AI tools, or prompt engineering will be an added advantage.

📌 Presales Executive (Chennai)
🏢 Cameo Corporate Services
📍 Chennai