GEM DRYTECH SYSTEMS LLP Purpose of the Role The Technical Sales Engineer
- Capital Goods will drive business development and technical sales of GEM Drytech's industrial drying and process equipment solutions. The role is responsible for understanding customer process requirements, converting technical needs into suitable equipment solutions, preparing techno-commercial proposals, developing opportunities, and managing the sales cycle from enquiry to order closure. The position requires a strong combination of engineering understanding, consultative selling, commercial awareness, and customer relationship management for high-value capital equipment projects.

Key Responsibilities
- Generate and qualify recent business opportunities for industrial dryers, process equipment, and customized capital-goods solutions across target industries.
- Understand customer applications, feed characteristics, throughput, inlet/outlet moisture, heat source, utilities, operating conditions, and project constraints before recommending a suitable drying system.
- Conduct technical discussions with customers and coordinate internally with Process, Design, Proposal, Production, and Service teams for correct equipment selection and project feasibility.
- Prepare and present techno-commercial proposals, quotations, and technical data sheets, scope of supply, exclusions, commercial terms, and value propositions.
- Handle customer enquiries through calls, email, meetings, video conferences, plant visits, exhibitions, and structured follow-up until closure.
- Develop strong relationships with plant heads, engineering teams, consultants, procurement teams, project managers, and senior decision-makers.
- Negotiate technical and commercial terms while protecting margin, payment terms, delivery commitments, and contractual interests of the company.
- Coordinate pilot trials / material testing wherever required and use trial results to support equipment sizing, performance validation, and customer confidence.
- Maintain accurate CRM / MIS records for leads, opportunities, quotations, follow-ups, forecast, order probability, and sales pipeline.
- Track competitor activity, market requirements, industry trends, and upcoming projects to identify new sectors and application opportunities.




- Support order handover to engineering and project teams with complete technical and commercial documentation after order confirmation.
- Own and achieve measurable monthly and quarterly sales KPIs, including revenue target, qualified opportunities generated, customer meetings completed, quotations submitted, pipeline value, conversion ratio, and order booking for the allocated territory / segment. Mandatory Requirements
- 2-8 years of hands-on experience in B2B sales, with mandatory exposure to capital goods, industrial equipment, technical sales, or project sales.
- Ability to understand engineering specifications, process requirements, equipment selection parameters, and technical drawings / data sheets.
- Ability to perform and interpret preliminary process calculations, including material balance / evaporation load, wet and dry solids calculation, preliminary dryer capacity, estimated steam / hot-air requirement, and basic heat-load concepts.
- Strong communication, presentation, negotiation, proposal-writing, and customer-handling skills.
- Ability to communicate professionally with international customers and coordinate effectively across different countries and time zones.
- Comfortable handling long sales cycles involving technical evaluation, multiple stakeholders, commercial negotiation, and project follow-up.
- Ability to prepare structured techno-commercial offers and confidently explain technical and commercial value to customers.
- Willingness to travel for customer meetings, plant visits, exhibitions, trials, and project discussions as required.
- Working knowledge of MS Excel, Word, PowerPoint, email communication, and CRM / sales tracking systems.
- Target-oriented approach with disciplined follow-up and ownership of opportunities from lead generation through order closure.
- Comfortable working with defined sales performance metrics and review systems covering revenue, qualified opportunities, meetings, quotations, pipeline value,



conversion ratio, and order booking. Preferred Requirements
- Preference will be given to candidates with direct experience in industrial dryers, thermal process equipment, food-processing machinery, chemical process equipment, boilers, heat exchangers, evaporation systems, filtration systems, material-handling systems, or similar engineered capital equipment.
- Prior dryer-industry experience is preferred but not mandatory. Strong Technical Sales Engineers from boilers, heat exchangers, process equipment, food machinery, chemical plants, evaporation systems, filtration, material handling, or other project-based capital equipment may also be considered and trained in GEM Drytech's dryer selection process.
- Exposure to food, chemical, pharmaceutical, sludge / wastewater, agro-processing, biomass, minerals, or allied process industries.
- Prior exposure to process calculations such as mass balance, evaporation load, wet/dry solids, dryer sizing, steam or hot-air requirement, heat-load estimation, moisture reduction, and utility assessment will be strongly preferred.
- Exposure to export sales, export documentation, Incoterms, international techno-commercial negotiations, EPC / consultant-driven projects, or channel / agent development will be preferred.
- Experience working with customized machinery where each proposal requires application-specific technical discussion and solution engineering.
- Ability to read customer RFQs, tender documents, specifications, P&IDs; / layouts, and convert them into an actionable sales / proposal brief.
- Knowledge of commercial terms such as payment milestones, freight, taxes, Incoterms, warranties, commissioning, and performance guarantees is desirable. Qualifications
- B.
Tech / B.
E. in Chemical Engineering or Mechanical Engineering from a recognized university / institute.
- Candidates should have a demonstrated sales background, preferably in technical sales, industrial equipment, machinery, projects, or capital goods.
- MBA / PGDM in Marketing, Sales, International Business, or a related discipline will be an added advantage.
- 2-8 years of relevant B2B sales experience in capital goods, industrial equipment, machinery, technical sales, or project sales is required.

📌 Technical Sales Engineer (Kolkata)
🏢 Gem Drytech Systems
📍 Kolkata