Job Title: Customer Support Executive US Travel Industry
- SCHEDULE CHANGE
Location:
Sector 18, Gurgaon (Cab facility for South Delhi, West Delhi & nearby areas) Shift Timings: 6:00 PM 3:00 AM (US Shift)
Salary:
5 LPA (Negotiable for the right fit)
Job Description
We are hiring female candidates with prior experience in the US Travel industry for the role of Customer Support Executive. This role focuses on post-sales support, handling calls to identify booking-related issues, and coordinating with sales agents for quick resolutions.
Key Responsibilities
- Handle inbound/outbound calls regarding booking-related concerns.
- Identify customer issues and coordinate with sales agents for resolution.
- Provide excellent customer service in a voice-based process.
- Ensure smooth post-sales support and customer satisfaction.
Requirements:
- Female candidates only
- Minimum 1 year of experience in the US Travel industry (Voice process).
- Robust communication and problem-solving skills.
- Post-sales customer support experience preferred.
- Immediate joiners highly preferred. Perks &
Benefits:
- Cab facility (South Delhi, West Delhi, & nearby Sector 18, Gurgaon).
- Meal provided during shift.
- Travel Allowance (TA) if cabs are not availed.
- Regards
- Team HR
- (phone hidden)
📌 Customer Support(Schedule Change)-- US Travel- Gurugram- Voice Process
🏢 Gupta
📍 Gurugram
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