Role & responsibilities
- Develop and execute the annual L&D; strategy aligned with business KPIs
- Identify capability gaps across sales teams, onboarding and leadership levels & build structured learning journeys
- Identify training needs with stakeholders
- Train new joiners on products & processes, skill development, customer handling, etc.
- Manage on the job training
- Plan & drive monthly training calendar
- Create training content (Detailed/Exact/video/Single sliders), reiterate & ensure knowledge retention
- Leverage AI tools & other learning tools for content creation
- Data analytics for actionable insights & improved training initiatives
- Manage a team of trainers
- Establishing training impact & reports
- Drive eLearning and gamification initiatives
- Design SOPs and build continuous learning culture
- Manage a team of trainer at various locations (Directly or indirectly mapped)
📌 Training Manager (Noida)
🏢 Indiamart
📍 Noida
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