Designation
- DL2 SentinelOne EDR Support Engineer Location
- Mumbai Maharashtra

Experience:
3–5 Years Employment Type: Full-Time Job Overview: Looking for an experienced SentinelOne EDR Support Engineer to provide L2 support, monitor endpoint security, investigate threats, and resolve security-related issues.

Key Responsibilities
- Manage and monitor SentinelOne EDR console.
- Handle agent installation, deployment, upgrades and troubleshooting.
- Investigate malware alerts, suspicious activities and security incidents.
- Manage endpoint isolation, threat removal and remediation.
- Troubleshoot agent connectivity, policy and performance issues.
- Monitor endpoint security and compliance.
- Perform root cause analysis and resolve L1 escalations.
- Ensure SLA compliance and coordinate with SOC / L3 teams. Required

Skills:




- Hands-on experience with SentinelOne Singularity EDR.
- Strong knowledge of Windows 10/11 and Windows Server.
- Understanding of EDR, malware detection and incident response.
- Knowledge of TCP/IP, DNS, firewall and networking.
- Experience with ServiceNow or other ITSM tools.
- Positive troubleshooting and communication skills. Experience Requirement:
- 3–5 years of overall IT / Endpoint Security experience.
- Minimum 2 years of hands-on SentinelOne experience preferred.
- Experience in L2 support and security operations. Pay: ₹25,000.00
- ₹40,000.00 per month Work

Location:
In person

📌 Desktop Support EngineerSentinelOne EDR Support Engineer (Mumbai)
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