Operations Manager (Madinaguda)

Operations Manager (Madinaguda)

14 Nov
|
Ankura Hospital for Women & Children - AS Rao Nagar
|
Madinaguda

14 Nov

Ankura Hospital for Women & Children - AS Rao Nagar

Madinaguda

To interact with other Floor Coordinators and carryout proactive measures for utmost satisfaction of IP patientsTo co ordinate with MOD on the report from previous night and plan the day.
Ensure that the patient feedback and google reviews are collected.
Work as a team player to ensure each patient receives the best service possible.
To brief the patient and the attendant about the services and the facilities available in the hospital and the procedure for follow up after discharge.
Update room-wise census as per admission and discharge protocols.
Co ordinating with Gynec Coordinator about value added services.
Supervise Floor Coordinators / PRE and carryout proactive measures to achieve zero error in patient requirements including maintenance issues.
To interact with IP Billing and clarify about any doubt regarding billing and allied requirements.
To ensure that discharge summary is handed over to the patient while leaving, if not (except in the case of insurance patient) to ensure that the patient leaves the hospital with a valid discharge note.




Conduct patient bill assessment on a daily basis with IP billing team for all in-patients and initiate advance deposit augmentation wherever the bill exceeds the credit limit.
Co-ordinate with all departments for discharge functions leading to timely patient bill raising.
Follow TAT for cash and insuarnce billing (Cash
- 2 hours, Insurance
- 4 hours).
Develop, recommend, and implement changes in department policies and procedures as appropriate to enhance IP services.
Leave & roster management of IP PRE.
MIS reports
- MRD, Feed back, admission discharge statistics.
Inventory management for inpatient rooms.
Collect and analyse IP patient feedback.
Co ordinate with PRE for post discharge follow up calls.
Coordinate with ER department about ER admissions and reduce waiting time.
Work as a team with 9M Manager and Gynec Coordinator for smooth operations in IP department. Pay: ₹50,000.00
- ₹55,000.00 per month

Perks:
- Provident Fund Work

Location:
In person

📌 Operations Manager (Madinaguda)
🏢 Ankura Hospital for Women & Children - AS Rao Nagar
📍 Madinaguda

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