Chat Support Executive (Gurugram)

Chat Support Executive (Gurugram)

14 Nov
|
TP
|
Gurugram

14 Nov

TP

Gurugram

## Job highlights
- 1-2 years experience in international BPO with solid knowledge of international chat process
- Handle customer inquiries via live chat, process requests, maintain CRM records, and collaborate for issue resolution Roles and

Responsibilities:

- Handle customer inquiries through live chat, resolving issues promptly and efficiently.
- Process customer requests, provide product information, and offer solutions to their queries.
- Maintain accurate records of all interactions with customers using our CRM system.
- Collaborate with internal teams to resolve complex issues that require escalation. Job

Requirements:

- 1-2 years of experience in an international BPO or call center environment.
- Solid understanding of the international chat process and procedures.
- Excellent communication skills for effective interaction with customers from diverse backgrounds.

📌 Chat Support Executive (Gurugram)
🏢 TP
📍 Gurugram

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