Healthcare Assistant – US Voice Process Work Mode : Work From Office / Night shift Contact : (phone hidden) (Call between 12:15 PM noon to 9:45 PM ) Contact Email : [email protected] Working Days : Monday to Friday

Experience:
1 -2 yrs Job Summary Handle US healthcare voice calls and support healthcare providers with patient coordination, documentation, referrals, appointments, faxes, lab reports, and EHR/EMR-related tasks.

Key Responsibilities
- Handle patient calls and appointment coordination.
- Manage referrals, follow-ups, and patient inquiries.
- Review and maintain accurate patient records.
- Process faxes, lab reports, prior authorizations, and chart preparation.
- Verify documentation and identify discrepancies.
- Assign and encode billing codes as per guidelines.
- Maintain patient confidentiality and documentation accuracy.




- Coordinate with healthcare professionals for smooth workflow. Key Competencies
- Excellent English communication; US Accent is an advantage.
- Healthcare back-office/US voice process experience preferred.
- Knowledge of EHR/EMR and MS Office.
- Typing speed of 30+ WPM with accuracy.
- Robust attention to detail and customer service skills.
- Ability to work independently and meet deadlines. Preferred Experience
- Healthcare/medical back-office experience.
- Prior US shift experience preferred. Perks & Benefits As per industry standards Pay: ₹17,000.00
- ₹25,000.00 per month

Benefits:
- Commuter assistance
- Paid time off
- Provident Fund Work

Location:
In person

📌 International Voice Process Executive-US Shift (Saravanampatti)
🏢 Aram Logistics Solutions
📍 Saravanampatti