Job Title: Process Trainer US Healthcare RCM (Accounts Receivable) Job Summary: We are looking for an experienced Process Trainer AR with strong knowledge of US Healthcare Revenue Cycle Management (RCM) to train and develop new hires and existing employees in Accounts Receivable processes.

Key Responsibilities

- Deliver training on AR processes, including Insurance Follow-up, Denial Management, Payment Posting, and payer guidelines.
- Develop and maintain training materials, SOPs, and process documentation.
- Conduct refresher training, process updates, and cross-training sessions.
- Monitor trainee performance during nesting and provide constructive feedback.
- Coordinate with Operations, Quality, and Compliance teams to identify training gaps.
- Track training effectiveness through assessments and performance metrics.




- Provide floor support and on-the-job training to improve process efficiency. Required Skills &

Qualifications:

- Bachelor's degree in any discipline.
- 3-5 years of experience in US Healthcare RCM, with 1-2 years in AR.
- Minimum 1 year of experience as a Trainer or SME preferred.
- Robust knowledge of US Healthcare RCM, AR follow-up, denial management, and payer guidelines.
- Excellent communication, presentation, and training skills.
- Proficiency in MS Office (PowerPoint, Excel, Word).
- Experience with EPIC, Availity, or similar RCM platforms is an added advantage. Preferred Candidate: Someone with strong AR process knowledge, excellent coaching abilities, and the ability to drive team performance through effective training.

📌 Process Trainer (Nagpur)
🏢 Ascent Business Solutions
📍 Nagpur