## Job highlights
- Graduates or Under Graduates
- Walk in Address -. Omega Healthcare Management Services Private Limited . DLF BUILDING,Ground floor Block 3,Gachibowli,. Hyderabad,Telangana 500032 . HR Navya
- (phone hidden) . HR Bharathi
- (phone hidden) . Notice Period
- Immediate Joiners Only . 1years of Experience into voice process Mandatory
- Minimum 1 Yr Voice process Experience Greetings From Omega Healthcare We are hiring for Customer support executive Voice for Night shift Excellent communication is mandatory Walk in Address
- Omega Healthcare Management Services Private Limited DLF BUILDING, Ground floor Block 3, Gachibowli, Hyderabad,Telangana 500032 HR Navya
- (phone hidden) HR Bharathi
- (phone hidden) Notice Period
- Immediate Joiners Only 1years of Experience into voice process Mandatory Roles and Responsibilities
- Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay).
- Identify potential process improvements, trends, issues and escalate to Supervisor through calling.
- Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs.
- Be part of all the training session to gain knowledge towards RCM.
- Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions
- Identify the accounts which does not require calling and can be fixed by Analyst to resolve
- Logical thinking to identify the trends,



resolve accounts for an error free account
- Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary Roles and Responsibilities
- Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay).
- Identify potential process improvements, trends, issues and escalate to Supervisor through calling.
- Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs.
- Be part of all the training session to gain knowledge towards RCM.
- Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions
- Identify the accounts which does not require calling and can be fixed by Analyst to resolve
- Logical thinking to identify the trends, resolve accounts for an error free account
- Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary Desired Candidate Profile
- Minimum 1 Yr Voice process Experience
- Graduates or Under Graduates
- Positive communication skills Perks and Benefits
- Quarterly Incentives
- 5 days a week
- All US holidays along with Indian Holidays
- Very lucrative employee referral policy Desired Candidate Profile. Regards, HR Navya
- (phone hidden) HR Bharathi
- (phone hidden)

📌 Walk in Drive For CSE @ Omega Healthcare, Chennai (Hyderabad)
🏢 Omega Healthcare
📍 Hyderabad