Role: Team Lead Operations (on paper experience only be considered) Industry: BPO Process: Inbound Customer Service (related to customer service or customer support process only be considered) Notice Period: 30 days' notice acceptable Shift
- Complete Night Shift 6.30pm to 3.30am / Sat & Sun fixed Week Off
- Overall Minimum 4 years of experience into BPO & minimum 1.5 years' experience as Team Lead on papers is mandatory.
- Excellent communication and Strong Team Handling skills.
- KPI/KRA/Attrition/Shrinkage/Occupancy/CSAT/DSAT/SLA/AHT.
- Graduation
- Mandate
- Should have prior experience of handling Voice Process.
- Responsible for meeting the SLA targets
- Excellent real time management skills
- Ensure schedule adherence and create an encouraging team workplace. Interested candidates please share CV to : Contact no
- Deepika HR , (phone hidden)
📌 Opening For Team Lead (Chennai)
🏢 Hexaware Technologies
📍 Chennai
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