We are looking for a Customer Relationship Executive to build and maintain robust relationships with customers and ensure a smooth post-sales experience. The role involves managing customer communication, resolving complaints efficiently, and working closely with sales and accounts teams to deliver high customer satisfaction.
Key Responsibilities
- Handle customer communication after sales and maintain long-term relationships
- Resolve customer issues and complaints in a timely manner
- Conduct customer satisfaction and quality assurance surveys
- Coordinate with internal teams to ensure effective service delivery
- Maintain accurate customer records and reports
Requirements:
- Graduate / Post Graduate / MBA in any stream
- 2–5 years of experience
- Good communication and interpersonal skills
- Moderate to advanced Excel knowledge
- Strong numerical and analytical ability
- Comfortable using Office365 / Google Workspace
- Bilingual or multilingual skills are an added advantage Pay: ₹500,000.00
- ₹600,000.00 per year Application Question(s):
- What is your current CTC?
- What is your expected CTC? Work
Location:
In person
📌 CRM Executive (Domlur)
🏢 Credvest India Private
📍 Domlur
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