## Job highlights
- Excellent keyboarding skills and command of English
- Determine language needs, enter customer info, transfer calls, assist customers
- Performance bonus and private health insurance DATAMARK, Inc. is currently seeking a professional and experienced Customer Service Associate to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Customer Service Associates will play a crucial role in facilitating effective communication between Interpreters and customers.
- Determining the language needs of the caller
- Entering appropriate customer information as needed
- Accessing appropriate databases
- Quickly transferring calls to the appropriate staff member
- Providing additional assistance when needed Requirements
- Excellent customer service, communication and interpersonal skills
- Ability to enter and access information using a computer terminal while responding to customer needs
- Excellent keyboarding skills
- Professionalism, accuracy and speed are essential
- Excellent command of the English Language – no other language skills are require
Location:
Thane West
Job Type
Work from Home (Only candidates residing in Mumbai will be considered.) Perks
- Private Health Insurance
- Paid Time Off
- Work From Home
- Performance Bonus
📌 Customer Service Agent (Mumbai)
🏢 DATAMARK BPO SERVICE
📍 Mumbai
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