- Handle customer enquiries and provide accurate information.
- Manage incoming calls, WhatsApp messages and customer interactions.
- Follow up on leads, appointments and customer feedback.
- Maintain strong customer relationships and ensure customer satisfaction.
- Handle customer concerns and coordinate for timely resolution.
- Maintain customer records and daily enquiry reports.
Requirements:
- Excellent communication and interpersonal skills.
- Fluency in English and Malayalam.
- Basic computer and MS Office knowledge.
- Professional attitude with good customer-handling skills.
- Previous experience in customer relations is an advantage.
Job Type
Full time Pay: ₹12,000.00
- ₹20,000.00 per month Work