We are hiring Customer Support Executives for E-Commerce and Travel processes. Opportunities are available for both freshers and experienced candidates in the E-Commerce process, while the Travel process requires candidates with prior BPO experience. Roles & Responsibilities
- Handle customer queries related to online orders, purchases, bookings, and travel services.
- Assist customers with order tracking, delivery updates, cancellations, returns, and refunds.
- Resolve customer concerns related to payment failures, missing or damaged products, and service issues.
- Handle travel booking and reservation-related queries.
- Use relevant tools and systems to manage customer requests and maintain accurate records.
- Coordinate with internal teams to ensure timely resolution of customer concerns.
- Maintain service quality, productivity, and customer satisfaction standards. Eligibility Criteria
- E-Commerce Process:
- Minimum qualification: 12th Pass.
- Freshers and experienced candidates can apply.
- Positive communication and basic computer knowledge.
- Travel Process:




- Graduate in any discipline.
- Minimum 1 year of BPO experience (travel process experience preferred).
- Knowledge of Amadeus and Galileo will be an advantage.
- Excellent verbal and written communication skills. Shift & Work Details
- 5 days working (Travel Process).
- Paid training provided.
- No cab or travel allowance.
- Work From Office – Noida, Sector 60. Pay: ₹20,000.00
- ₹31,000.00 per month Application Question(s):
- Are you Fresher/Experienced in BPO?
- How much total BPO/customer support experience do you have?
- Do you have experience in the Travel process?
- Do you have working knowledge of Amadeus or Galileo?
- Are you comfortable working from the office at Sector 60, Noida?
- Are you available to join immediately?
- Current Salary (If experienced)
- What is your current location?

Education:
- Higher Secondary(12th Pass) (Required) Work

Location:
In person

📌 Customer Support Representative (Noida)
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